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Business Process Consultant - Strategy Support (2025-0024)

Acclaim Technical Services
Chantilly, VA Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/29/2025
Acclaim Technical Services, founded in 2000, is a leading language, operations, and technology services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow.

ATS is actively hiring a full-time Business Process Consultant - Strategy Support to join the Consulting, Analytics, and Engineering Division in Chantilly, VA. Individual must hold a current TS/SCI w/poly.

RESPONSIBILITIES:
  • Draft, maintain and provide recommendations on strategy documentation
  • Recommend strategic business case/investment thesis for proposed concepts
  • Review and analyze program requirements and information to provide input into strategy options
  • Document strategy decisions, provide support for linking the strategy to the funding, and develop briefings and other material necessary to communicate the strategy
  • Draft presentations to provide an accurate status of existing programs, to include timelines, gaps, risks, and issues
  • Develop strategic roadmaps that align with the customer's strategies for recommendations to Center Leadership
  • Assist Technical Director with strategy and roadmap tasks
  • Independently triage, understand, coordinate, and disseminate high level actions that arrive via TaskIT, email, and other means - Collect information for, draft, and coordinate responses to these actions - Receive and consolidate responses from the department's programs for action items - Create comprehensive and accurate department responses;
    • Triage and adjudicate all taskers received in any form pertinent to the mission to include queries of Department level management prior to the customer's involvement
    • Independently work across programs to identify and collect appropriate action inputs
    • Proactively coordinate across departments as appropriate to ensure consistent responses
    • Provide timely, accurate and responsive replies to all applicable actions
    • Adjudicate conflicting responses between all parties
  • Support facilitation of the Operational Technology Partnership (OTP) Executive Secretariat governance boards, support movement to new processes, and provide suggestions to optimize the process, as needed
  • Prepare, review, and disseminate executive level material to include finalizing briefing packages, drafting e-memos, and coordinating meeting agendas for the strategy
    • Implement flexible workflows that reflect the customer's governance practices for pre-coordination, review, and approval processes
    • Work across programs to ensure appropriate content is available for decision makers at each review
  • Support ad-hoc strategy needs
  • Support the development of customer directed SOPs and policies for the OTP process
  • Prepare, facilitate, and disseminate briefing packages, meeting agendas, action items from TD led meetings
  • Support the analysis and implementation of improved processes
REQUIRED EDUCATION & EXPERIENCE:
  • Bachelor’s degree
  • TS/SCI with polygraph
  • 15  years experience

 

Equal Employment Opportunity / Affirmative Action

ATS is committed to a program of equal employment opportunity without regard to race, color, ethnicity, national origin, ancestry, citizenship, sex, pregnancy, marital status, sexual orientation, gender identity, age, religion/creed, hairstyles and hair textures, handicap/disability, genetic information/history, military/veteran status, or any other characteristic or condition protected by federal, state or local law. It is the policy of ATS not merely to refrain from employment discrimination as required by the various federal, state, and local enactments, but to take positive affirmative action to realize for women, people of color, individuals with disabilities and protected veterans full equal employment opportunity. We support the employment and advancement in employment of individuals with disabilities and of protected veterans, and we treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status.

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