What are the responsibilities and job description for the Communications Specialist - Web Developer position at Acclaim Technical Services?
About the Company - Acclaim Technical Services, founded in 2000, is a leading language, operations, and technology services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow.
About the Role - ATS is actively hiring a Communications Specialist – Web Developer with TS/SCI w/ Polygraph supporting our Consulting and Analytics Division in Mclean, VA. This is an exciting opportunity to provide high-visibility impact on an evolving mission that requires a self-motivated, creative individual to work with a talented and dedicated team. The ideal candidate will have expertise in Strategic Communications and Joomla web development, ensuring effective digital engagement and content management.
Responsibilities
- Develop and distribute internal communications aligned with strategic messaging.
- Draft and publish workforce messages promoting FO events such as All Hands meetings.
- Gather and summarize key topics for the weekly newsletter to engage the workforce.
- Design and maintain websites that adhere to best practices, accessibility guidelines, and branding requirements.
- Build, modify, and enhance website functionality using Joomla, HTML, CSS, JavaScript, and other relevant technologies.
- Collaborate with stakeholders, designers, and technical teams to develop and update digital content.
- Create and implement visually appealing, user-friendly web pages and newsletters.
- Ensure compliance with Section 508, GDPR, CCCA, and other regulatory standards.
- Identify and resolve website issues, coordinating with IT and external vendors as needed.
- Monitor and analyze website performance using Google Analytics, reporting on key metrics.
- Gather content requirements and update web text, images, videos, and multimedia.
- Provide editorial quality control and support mass email distribution via EDGE Mass Email Tool.
- Format, design, and troubleshoot automated subscription emails in Joomla Acymailing, providing performance metrics.
- Work with FO staff to develop and deploy new communication strategies.
- Act as a technical liaison between users, managers, and developers.
Qualifications
- Active TS/SCI clearance with full-scope polygraph required
- Bachelor’s degree (four years of relevant experience may substitute in lieu of a degree) and fifteen (15) years or more experience; Masters and thirteen (13) years or more experience; PhD or JD and (10) years or more experience.
- Extensive experience in Strategic Communications and Joomla CMS web development
- Excellent verbal and written communication skills
- Strong project management skills; ability to manage multiple priorities under tight deadlines
- Creative mindset with a keen eye for design and user experience (UI/UX)
- Knowledge of website UX, accessibility compliance (Section 508, GDPR, CCCA)
- Strong analytical skills with a data-driven approach to content optimization
- Familiarity with Adobe Creative Suite (Illustrator, Photoshop, Acrobat)
- Proficiency in HTML, CSS, JavaScript, jQuery, GitHub
- Experience with SharePoint, WordPress, Microsoft Office Suite, Microsoft OneNote
Equal Opportunity Statement - Include a statement on commitment to diversity and inclusivity.
