What are the responsibilities and job description for the Senior Director of Community Growth position at Acclinate?
Acclinate seeks a highly motivated Senior Director of Community Growth to grow our NOWINCLUDED community.. In this role, reporting to the Head of Community, you will lead initiatives that expand the reach of our community through partnerships (national and localized), referral programs, and creative strategies. This role is ideal for someone who thrives on innovation and collaboration with a passion for growing our community to over 1 million.
Description
Responsibilities:
Develop a robust pipeline of partnerships with organizations, influencers, trusted community leaders, and institutions to raise awareness of NOWINCLUDED by amplifying community reach and increasing member sign-ups.
Build and nurture relationships with external partners to drive member acquisition.
Partner with the marketing team to oversee campaigns and initiatives that encourage app downloads, community sign-ups, and continued participation.
Leverage insights from growth metrics (e.g., member acquisition costs, and retention rates) to refine and optimize strategies.
Collaborate with marketing, product, and commercial teams to align efforts.
Design scalable referral and incentive programs to attract new members while retaining existing ones.
Experiment with cutting-edge growth strategies, such as gamified challenges, co-branded campaigns, and micro-targeted outreach.
Advocate for innovative solutions to accelerate community growth.
Develop partnerships and referral programs that incentivize app downloads and long-term use.
Align growth strategies with app adoption metrics to ensure seamless onboarding and engagement.
Guide a team of growth professionals, fostering collaboration, innovation, and a focus on results.
Performs other duties and projects as assigned.
Qualifications:
Bachelor's degree in marketing, communications, business administration, or a related field.
Ten or more years of experience in community growth, partnerships, or related roles
Five or more years leading teams focused on community growth, partnerships, or business development, with a proven ability to scale initiatives and achieve measurable results
Commitment to designing growth strategies that reflect and respect the unique needs of diverse communities
Proven track record of achieving growth goals in a fast-paced environment
Strong networking and relationship-building skills
Proficiency with growth-focused tools like CRMs and marketing automation platforms (e.g., HubSpot), and analytics dashboards (e.g., Google Analytics)
Data-driven mindset with the ability to translate insights into action
Excellent leadership and communication skills
Strong background in cultivating and managing high-impact partnerships
Experience and comfort working cross-functionally to achieve goals
Confidence representing the organization at events, webinars, or panels to increase visibility and attract partnerships
Nice to haves:
Master’s degree in business, public health, communications, or a related field.
Experience in health equity or mission-driven organizations.
Knowledge of SEO, paid media campaigns, and content marketing to complement growth efforts.
Bold and creative thinker
Entrepreneurial and people-savvy
Employee Benefits:
We offer a comprehensive compensation and benefits package designed to attract and retain top talent. Here's what you can expect:
Competitive salary commensurate with your experience and qualifications.
Access to health, dental, and vision insurance plans, with the company covering half of the premium costs.
Access to 401(k)-retirement plan to help you secure your financial future.
Enjoy 22 paid holidays throughout the year.
Receive an educational stipend to support your ongoing professional development.
A technology allowance to keep you equipped with the tools you need.
Generous paid time off to recharge and maintain work-life balance.
Acclinate Inc. is an equal opportunity employer and prohibits discrimination based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
