What are the responsibilities and job description for the Accomplished Auto is hiring: Service Writer/Service Manager in Concord position at Accomplished Auto?
Busy independent-owned auto shop seeks awesome people! We know that most of the best people are already employed, and we understand you may not necessarily be looking for a new job. But you may be curious about what's available to you out there.
If you want to be part of something extraordinary, if you like what you do and have goals to make more money, maybe we would be of interest to you. Our hope is you will think of a company like ours that will help support your personal and financial goals. Don't wait, give us a call or stop in to meet us and see what's available. Your privacy is respected.
We offer :Qualifications :
- Must like to work with people.
- Must always conduct every aspect of the job in an ethical manner.
- A service advisor plays a crucial role in the automotive industry by acting as a liaison between customers and the auto shop.
- Greeting customers and assessing their vehicle's service needs.
- Providing recommendations for necessary repairs and maintenance.
- Estimating costs for services and obtaining customer approval.
- Scheduling service appointments and coordinating with the service department.
- Keeping customers informed of the status of their vehicle and any delays.
- Explaining the work performed and answering any questions or concerns.
- Upselling additional services or products that may benefit the customer.
- Handling customer complaints and ensuring their satisfaction.
- Maintaining accurate records of customer interactions and service history.
- Collaborating with the service team to ensure efficient and timely service delivery.
Some common responsibilities of a service advisor include :
A successful service advisor should have excellent communication and customer service skills. Additionally, organizational abilities and the ability to work in a fast-paced environment are essential for this role.
About Accomplished Auto :
Since 1998, Accomplished Auto has served drivers in Concord, New Hampshire for all of their automotive needs. Our customers come to us for honest, dependable service, and we deliver on their expectations. We are known for our commitment to quality and strive to uphold that in every aspect of our business, from the parts we use in our repairs to the level of service we provide for our guests.
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Salary : $52,000 - $100,000