What are the responsibilities and job description for the Country General Manager position at Accor Hotels?
Company Description
Join us at Accor, where life pulses with passion!
As a pioneering company in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition : to keep innovating and challenging the status quo.
By joining us, you will become a Heartist because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, for your colleagues, and for the planet.
Hospitality is a work of heart Join us and become a Heartist
Job Description
Supports the Vice President of Operations for the coordination of Sub Saharan Africa, to lead & unlock all aspects of Accor PME hotel operations and to achieve the hotels portfolio's objectives in terms of financial, operational, and ESG performance. Collaborate & coordinate with multiple supporting functions to provide the support & guidance to the managed and franchise hotels.
Primary responsibility is to ensure the Host Hotel(s) are a benchmark for Accor in terms of all areas of performance (Budget / YoY / Top Quartile). Network support & monitor hotels' performance across multiple business disciplines. Identify common opportunities & risks and develop action plans, in coordination with supporting functions, to drive hotels performance to meet Accor required objectives & standards.
Support VPO and SSA divisional leaders to drive country’s operations and business priorities & ad-hoc projects. Conduct hotels’ business reviews. Plan & execute hotels annual operations visits. Facilitate effective & healthy relationships of selected hotels’ owners and GMs. Lead and manage the performance of selected GMs.
Participate in the Monthly SSA Operations meetings and communications.
Ensure compliance with the Accor Ethics, Anti-Bribery, and Corruption Charters. Perform other ad hoc & assigned duties.
Support new hotels opening critical path by identifying risks, mitigation plans, and coordinating with hotels GMs to ensure successful completion of the required tasks on-time.
Qualifications
Executive Leader Competencies
Stakeholders Management
Impact & Influence
Analytical Skills
Strategic Thinking
Additional Information
- Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor’s learning programs.
- Opportunity to grow within your property and across the world!
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
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