What are the responsibilities and job description for the Revenue Management Analyst position at Accor Hotels?

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https : / / careers.accor.com / .

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities and our Diversity & Inclusion initiatives
Learning programs through our Academies
Competitive and flexible Health Care Benefit Plans to meet you and your family’s unique needs, eligibility after 1 month of employment
Vacation Benefits after 90 days, 401k match at 100% of first 4% of contributions

Job Description

Reporting to the Director of Revenue & Reservations Management, the Revenue & Reservations Management Analyst is responsible for supporting the hotel Commercial Strategy team with reporting and data analysis. The role supports the DRM in their efforts to improve and maintain data quality efforts in all areas of revenue reporting. The role also facilitates system maintenance tasks including but not limited to rate loading and inventory management, maintenance of rate parity across all selling channels and content management. They manage special projects related to Revenue Management and complete a training curriculum aimed at developing into a future Revenue Management leader within Accor.

Responsibilities

Maintains accuracy of information and data and creates / enhances automation efforts in reporting tools.

Assists in the preparation of competitive analysis and other supporting documents for presentation at various revenue meetings, or for required reporting within the hotel, or to corporate teams, and ownership.

Accurately generates and updates all Revenue Management reports. Serves as primary link for reporting and analytical needs of the Revenue Management team, and ad-hoc reports for senior leadership.

Assists in the monthly forecasting process and creation of the annual budget and marketing plan documents, as well as long term projections.

Assists in managing availability, rates, and inventory in all channels, and communicates strategies and restrictions to operations teams.

Responsible for maintaining rate parity across all channels, including collaborating with the sales team regarding follow-up processes for repeat offenders.

Assists with system maintenance including but not limited to, rate loading, product loading, restrictions management, monitoring forecasted demand, and running daily system checks. System expert within distribution, RM, and reporting platforms.

Aids in management of electronic channels, liaises with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets, and services are completed.

Aids in management and communication of offers and promotions, working with reservations and marketing team to ensure accurate information is displayed to guests and internal staff.

Maintains close relationships with Central Reservations team to ensure the call center is up to date on the hotel’s information at all times.

Manages relationship with Distribution System Support team, manages technical tickets and loading request follow-ups.

Supports special projects within Revenue Management and Distribution, focused on uncovering new revenue opportunities, including opportunities for ancillary revenue production.

Optimizes systems such as Nor1, Ideas G3, Resort Pass, etc. to support rooms & ancillary revenue production.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions :

Strong communication skills, both verbal and written

Dynamic can-do attitude

Strong analytical skills and attention to detail

Presents a professional and polished appearance

Effectively deal with guests and other team members

Previous reservation experience highly preferred

Experience with Ideas RMS, Opera PMS, Passkey, Delphi, or Opera Sales and Catering preferred

Possessing the trait of being organized and multi-tasking

Ability to complete work within given deadlines

Maintain confidentiality of proprietary information and protect company assets

Hospitality industry experience required

Experience in revenue management, reservations, or hotel analytics

Salary Range : $68k - $72k a year

Additional Information

Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others.

Visa Requirements : Applicants must be able to provide proof that they are legally able to work in the United States.

Our commitment to Diversity & Inclusion : We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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Salary : $68,000 - $72,000

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