What are the responsibilities and job description for the Bellperson / Luggage Porter (On-call) position at Accor?
Company Description
Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.
Job Description
We are looking for a dynamic individual who will ensure our guests have an exceptional hotel experience.
What you will be doing :
Consistently offer professional, friendly and engaging service
Responsible for the warm arrival of our guests at the front door
Promptly offer luggage assistance
Answer guest queries in an informative and helpful way
Assist concierge desk
Flexible shifts including mornings, evenings and weekends
Other duties as assigned
Qualifications
Your experience and skills include :
High school graduate or equivalent vocational training certificate.
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Computer literacy required for all new and ongoing training programs conducted virtually
Ability to work well under pressure in a fast paced environment, and without supervision
Ability to multi task and work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional Information
What's in it for you :
Paid time off
Medical, Dental and Vision Insurance
401K Retirement Plan
Complimentary Shift Meal
Employee benefit card offering discounted rates in Accor worldwide.
Learning programs through our Academy designed to sharpen your skills.
Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
Career development opportunities with national and international promotion opportunities
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