FT Host - Founder's Club

Company Description

Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city.  Be a part of history, providing service to our guests in an iconic and luxurious setting.  We look forward to welcoming you to the historic Fairmont Olympic Hotel located in the heart of Seattle.

Job Description

Join our iconic Founder's Club as a FT Host! You are an ambassador for the exceptional service and cocktail crafting that are hallmarks of our speakeasy experience. As a host, you will be the first point of contact for our esteemed guests, providing exceptional service and ensuring a warm and welcoming cocktail experience. If you have a passion for hospitality, excellent communication skills, and a keen eye for detail, we invite you to apply.

What is in it for you:

• $22.60/hour tips
• Employee travel program offering discounted rates in Fairmont’s and Accor worldwide
• Parking/Commuting Discounts
• Medical, Dental, and Vision insurance available to employees for zero cost. Family and supplemental insurance also available.
• Paid meal breaks with complimentary meals served in our Staff Dining room
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities
• Fun, elegant atmosphere with amazing colleagues!

What you will be doing:

• Greet guests with a warm and friendly demeanor, providing a positive first impression of the restaurant
• Manage the reservation system, taking guest bookings and accurately recording details
• Seat guests promptly and appropriately, considering special requests and preferences
• Communicate with guests regarding wait times, menu information, and restaurant promotions
• Maintain a clean and organized host/hostess station, ensuring menus and promotional materials are up to date
• Collaborate with the bar team to ensure smooth seating and efficient table turnover
• Address guest inquiries, concerns, and complaints professionally and promptly, escalating issues when necessary
• Adhere to all health and safety regulations and restaurant policies
• Maintaining knowledge of all menu items, garnishes, contents and preparation methods

Qualifications

Your experience and skills include:

• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team
• Must hold valid authorization to work in the USA
• Food Handlers Card and MAST permit required

Physical requirements include: 

This job requires constant standing, walking, bending, and twisting.  Must be able to lift at least 30 lbs.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

We are an equal opportunity employer.  All offers contingent on background check and E-Verify.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS