What are the responsibilities and job description for the Housekeeping Houseperson position at AccorHotel?
Company Description
Your team and working environment:
Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
Reporting to the Housekeeping Leadership, responsibilities and essential job functions include but are not limited to the following:
Responsibilities
- Consistently offer professional, friendly and engaging service
- Ensure Housekeeping departmental standards are followed
- Assist Room Attendants to ensure guest rooms are prepared efficiently
- Maintain inventory in the Housekeeping closets
- Respond timely to guests’ special requests for miscellaneous items ie: cribs, cots, extra towels etc.
- Collect dirty linen, garbage and recyclables from Room Attendants’ carts and closets
- Ensure cleanliness and organization of the tower closets and restrooms
- Follow departmental policies and procedures
- Report necessary maintenance items
- Follow all safety and sanitation policies
What is in it for you:
- Paid time off
- Medical, Dental and Vision Insurance, 401K
- Complimentary shift meal
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and Educational Assistance for further development
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Previous Housekeeping experience an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work cohesively as part of a team with minimum supervision
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Demands
This position requires:
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 50 lbs
- Frequent kneeling, pushing, pulling, lifting
Additional Information
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V
