Housekeeping Runner

Company Description

Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peñasquitos Canyon and the sunshine of San Diego. It’s where classic meets cool, the fine unwinds into fun and inspiration leads to immersion. 

Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison.  

Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego. 

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit.
• Rate of Pay: $22.00/hour USD

Job Description

The Runner, is responsible for dispatching, collecting, restocking, delivering & inventorying all
housekeeping supplies to Guests, floor closets or storage to enable smooth operation and
control of stock. They are also responsible for overlooking the Housekeeping storeroom
inventory, cleanliness & tidiness which include OS&E items, cleaning supplies, machineries &
room amenities. The runner may be assigned basic cleaning tasks at any given time. The Runner
keeps guest’s perspective in mind at all time to carry out the mission of the Housekeeping
Department as well as the company values & vision.

Primary Responsibilities

• Report to shift on time in issued uniform in a neat, clean and tidy appearance at all times.
• Maintain excellent personal appearance and hygiene according to grooming standard.
• Attend daily briefing.
• Attend to training session when required.
• Greet guests and address them by name at all times when applicable
• Propose help to guest whenever applicable
• Deliver item to guest in a timely manner and according to standard set.
• Sign in and out master keys & devices daily, responsible for safe keeping of both
• Report maintenance issues found in work areas & escalate request when repairs are delayed.
• Receive, transfer & store all goods to designated storage area.
• Ensure cleanliness & tidiness of all storage areas are in strict compliance of hygiene & health &
• safety regulation
• May be requested to assist in cleaning tasks such as vacuuming, dusting, sweeping etc.
• Deliver and set up stores according to service established standards
• Keep accurate & clear records of all incoming & outgoing items including OS&E items,
• cleaning suppliers, machineries & minibar items to ensure accurate inventory, escalate
• discrepancy to Supervisor if any
• Collect goods from floor storerooms to pick-up station, or closets
• Restock closets with amenities & linens according to set up standard
• Delivery goods, supplies to designated floor storerooms after restocking is completed
• Conduct weekly / monthly inventory for all storeroom items, ensure clear & accurate record is maintained at all time
• Notify supervisor of any low stock items
• Raise requisition for consumable items
• Escalate par level needs of all consumable items to higher management.
• Ensure all machineries returned are cleaned & in good condition
• Ensure all tools & equipment used are properly cleaned & stored at end of shift
• Hand in and properly tag non-valuable lost and found items in Housekeeping Office. Report to
• Supervisor for any valuable items found immediately.
• Follow departmental policies & procedures and service standards
• Adhere to Company policies & procedures and comply with Code of Conduct
• Follow all Fire – Life – Health & Safety - Security policies and strive for constant improvement to avoid health and safety hazards.
• Participate in the company recycling program and follow a strict discipline to reduce, re-use and recycle wherever possible. (Sustainability).
• Perform any other duties and responsibilities as assigned by Supervisor / Assistant Executive, Housekeeper- Rooms / Executive Housekeeper- Rooms.
• Other duties assigned by Supervisor.

Qualifications

• High school graduated or above
• Previous Luxury hospitality experience is preferred
• Previous Housekeeping experience is preferred
• Basic mathematic skills, knowledge of Excel & computer skills
• The ability to effectively communicate with guests in a luxury manner

Additional Information

Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. Fairmont Grand Del Mar is proud to be an Equal Opportunity Employer. EOE/M/F/D/V

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS