What are the responsibilities and job description for the In Room Dining Order Taker position at AccorHotel?
Company Description
Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.
Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at http://www.fairmont.com/ to find out more about our company.
EOE/M/F/D/V
Job Description
The Fairmont is looking for a seasonal In Room Dining Order Taker for our Holiday season between November and January, who is passionate about service and guest experience! As Order Taker, you will take pride in the integral role you play in supporting your In Room Dining Colleagues and setting the stage for a truly memorable experience.
What you will be doing:
- Reporting to the Food and Beverage Manager, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Assist guests regarding menu items in an informative and helpful way
- Maintain proper telephone etiquette at all times
- Have full knowledge of beverage lists
- Record guest orders accurately and efficiently while honoring all special requests
- Follow outlet policies, procedures and service standards
- Have full knowledge of all menu items, garnishes, contents and preparation methods
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned
Your skills and experience include:
- Previous service experience an asset
- Previous Point of Sale System experience preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to):
- Constant standing and walking throughout shift
- Lift and carry items up to 50lbs i.e. linen and delivery trays
- Use hands and fingers skillfully and easily
- Carry out specific oral or written instructions, frequently following a simple routine
Visa Requirements:
Must have proof of eligibility to work in the United States.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Additional Information
All your information will be kept confidential according to EEO guidelines.
