What are the responsibilities and job description for the Surgical Customer Service Sales Support position at Accounting Career Consultants?
Job Description
Job Description
Why is This a Great Opportunity?
The Customer Service / Sales Support Specialist plays a crucial role as the liaison between our company, its clientele, and our sales team nationwide. Operating from our office in St. Louis, this position primarily entails efficiently processing customer orders received from our sales team and directly from clients into our order processing system. Additionally, the Customer Service team is responsible for ensuring timely pick, pack, and shipment of products to clients.
Job Description :
- Efficiently process customer orders via email and phone calls from both clients and the sales team.
- Provide timely updates to clients and the sales field regarding order status, inventory, pricing, and shipping information.
- Collaborate with sales, management, and other departments, as well as external partners, to ensure orders are fulfilled promptly.
- Resolve sales or customer issues promptly and escalate when necessary.
- Organize and streamline operational tasks to minimize errors and enhance efficiency.
- Maintain the accuracy of the order processing and inventory system, updating procedures as needed.
- Ensure internal sales team members have adequate inventory and replenish stock when necessary.
- Provide exceptional customer support, prioritizing client satisfaction.
- Manage inventory and conduct monthly reconciliations.
- Perform other sales support and administrative tasks as required.
Qualifications :
Experience
ACCAV
Company Description
Since 1985 – Accounting Recruitment Experts
Accounting Career Consultants has been providing direct-hire, consulting, and temporary placement services since 1985.
Locally owned with a national reach. We offer the flexibility of a local staffing company combined with the resources of a larger firm. We are committed to developing long-term relationships with both our candidates and clients. We take the time to learn what is important to our candidates and our clients to help ensure a good fit for all parties.
Awards & Recognition :
2019 Forbes America’s Best 250 Professional Search Firms List-Ranked #63
2016-2017 St. Louis Business Journal Fastest-Growing Private Companies
2017 St. Louis Business Journal Largest Temporary Staffing Firms
2015-2017 & 2019 Future 50 Award winner by the St. Louis Small Business Monthly (Celebrating The Area's Top Growing Businesses)
