What are the responsibilities and job description for the Scheduling Specialist position at ACCRA Management Group LLC?
Our mission is to improve lives by providing individualized homecare services and support people living at home. We know the care each person needs is unique, and we have built a large variety of services to provide the best person-centered care for our clients to lead fuller lives at home.
Accra is a diverse, inclusive, and equitable workplace in which all employees are valued and respected and can bring their whole self to work. Our employees reflect the demographics of the communities we serve, and we are committed to modeling diversity, equity, and inclusion within our industry.
Accra Offers:
- Work/Life Flexibility
- Professional Development Opportunities
- Generous Paid Time Off Options
- Free Mental Health/Wellbeing Program
- Medical, Dental and Vision Insurance (Full Time Employees)
- HSA & FSA (Full time Employees)
- 401(k) Retirement Plan
- Company Paid Disability & Life Insurance (Full Time Employees)
About This Role:
The Scheduling Specialist’s main duty is to assist with scheduling required home visits on behalf of families who are receiving PCA services. The Scheduling Specialist will follow program guidelines, maintain professionalism when corresponding with clients, and assist the program with any administrative duties as they are assigned.
Requirements:- 1-year experience or more working with individuals with developmental and/or intellectual disabilities.
- Experience working with Waivered Services and or PCA is a plus.
- Bilingual in English/Spanish is a plus.
- Maintain positive communication with Families, and Coworkers.
- Advanced communication skills both written and oral; Spanish language fluency is a plus.
- Ability to organize and prioritize.
- Ability to handle numerous tasks simultaneously while maintaining strong attention to detail.
- Maintain a high standard of professional courtesy, flexibility, confidentiality while working in an office environment, independently and as a team member.
- Advanced skills in the use of office technology, including Microsoft Office Suite. Proficient in data entry/typing skills.
