What are the responsibilities and job description for the Help Desk Specialist position at Accroid Inc?
Help Desk Specialist-Hybrid-Kansas City, MO
Skills-
Skills-
- Knowledge of how to use Microsoft Office, Windows, Cisco Webex, and other productivity tools.
- Experience working in and leading a distributed or remote workplace.
- Ability to work independently and manage time to complete assigned tasks/projects.
- Effective time management, communication, and customer service skills.
- Ability to work collaboratively and multitask in a fast-paced environment.
- Ability to maintain confidentiality of projects and information.
- Ability to install, configure, and support software programs and operating systems.
- Ability to support end-user hardware (MacBook, Surface laptops, thin clients, monitors, printers).
- Relevant technology certifications: A , Network , Microsoft, Apple, etc..
