What are the responsibilities and job description for the System Engineer position at Accroid Inc?
3 years of experience in:
Prior Customer service experience in person or remote.
Knowledge and understanding of SQL and relational databases.
SQL queries creation experience.
Experience with DB tables relationships.
Experience working with Stored procedures.
Intake and processing of service requests (JIRA Service Desk).
Solve hardware, software, server, and database issues.
Support document creation and maintenance (Confluence).
Direct user training and support.
Prior Customer service experience in person or remote.
Knowledge and understanding of SQL and relational databases.
SQL queries creation experience.
Experience with DB tables relationships.
Experience working with Stored procedures.
Intake and processing of service requests (JIRA Service Desk).
Solve hardware, software, server, and database issues.
Support document creation and maintenance (Confluence).
Direct user training and support.