What are the responsibilities and job description for the Sales Representative position at Accurate Paper Box?
Benefits:
- 401(k)
- Bonus based on performance
- Dental insurance
- Health insurance
- Vision insurance
Company
Accurate Paper Box is a family owned business located in Knoxville TN and serving the Southeast and Midwest. We manufacture and design folding cartons, and related paperboard products to meet a variety of customer needs.
Accurate Paper Box is a family owned business located in Knoxville TN and serving the Southeast and Midwest. We manufacture and design folding cartons, and related paperboard products to meet a variety of customer needs.
Job Summary
The Sales Representative is responsible for successfully managing existing customer accounts and establishing new opportunities to achieve annual sales objectives. This involves managing current customer relationships, prospecting and engaging new customers, partnering with management to complete budget planning, and supporting cross-functional teams to ensure sales strategy execution.
Responsibilities
- Thoroughly understand the industry and target customers to qualify opportunities in alignment with Accurate Paper Box sales strategy
- Develop and maintain thorough knowledge of Accurate Paper Box products and pricing structure to resolve inquiries and issues with customer accounts
- Effectively articulate sales vision and strategy to identify leads on new opportunities, manage prospects and develop a robust sales pipeline
- Meet or exceed individual budgeted and volume sales goals to contribute to the organization’s annual targets objectives
- Develop and execute account strategies for new and existing customers to create a customized experience for customers
- Manage and resolve customer inquiries related to pricing, product availability, and order fulfillment activities
- Utilize Salesforce.com to establish and manage customer Service Level Execution Agreement (SLEA) and payment terms
- Complete scheduled and cold-call prospecting activities to create appointments with client decision makers
- Prepare and deliver sales proposals/presentations and follow up with key decision makers
People and Culture
- Seek and qualify prospective customers in accordance with Sales strategy
- Collaborate with cross-functional teams to ensure effective execution of the overall Sales strategy
- Collaborate with cross-functional teams to identify value add opportunities to improve margins
- Manage customer engagement through the sales lifecycle to ensure contractual obligations are met and to enable customer satisfaction
Critical Skills / Capabilities
- Strategic Thinking: Develops short and long-term courses of action that support the organization's overall vision and mission; balances business, technical, and operational issues when determining a strategy; identifies problems with current strategies and suggests ways to resolve them; incorporates knowledge of Accurate Paper Box's goals/strategy as well as competitive, customer, supplier, industry, or marketplace trends into strategic plans; capitalizes on opportunities and manages risks
- Analytical: Demonstrates agility, flexibility, and a willingness to modify one’s approach to achieve desired results; responds quickly to changing demands, processes, and updated information
- Communication: Creates and delivers engaging presentations to internal and external audiences; develops new communication strategies and approaches to communicate data, insights, and critical messages resulting in clear understanding
- Problem-Solving: Applies knowledge to frame, simplify and solve complex issues; focuses on identifying root causes to create solutions in a timely and decisive manner; reconciles conflicting and/or incomplete information to develop solutions
- Growth and Results Oriented: Delivers personal or organizational results by successfully influencing others (i.e. co-workers, other teams, external partners, etc.) within a matrixed organization; delivers high quality work within the stipulated time period to achieve maximum results
- Organizational Skills: Plans, arranges and/or monitor's work to ensure achievement of desired results; establishes a systematic course of action to accomplish objectives
- Detail-Oriented: Has an eye for recognizing errors or differences; plans and completes work with thoroughness, giving attention to specific information and individual details, conditions, necessary record keeping, and elements of that work
- Time Management: Plans, prioritizes, and manages time spent on accomplishing tasks to increase productivity and efficiency; demonstrates awareness and control over amount of time spent on activities; meets deadlines
- Decision-Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriate timeframe; knows when to decide and/or when to seek additional input, and drive for consensus
Technical Skills:
- Experience using a CRM
- Microsoft Office – Excel, Outlook
Experience:
- Required: 5 years of experience interfacing with customers in a sales related field environment
- Required: 5 years of experience in folding carton, corrugated or flexible packaging
Education
- Required: Bachelor’s degree in Business, Marketing, Finance, or related field OR combination of education and experience
Benefits/Perks
- Salary / Commission / Bonus
- Career Advancement
- Health, Dental, Vision, 401K
Flexible work from home options available.
