Air Freight Coordinator

Job Title: Air Freight Coordinator

Location: Carson, CA (onsite Monday-Friday 9:00am-6:00pm)

Pay: $22–$30/hour (depending on experience), Non-Exempt (hourly position)

Responsibilities

1. Air Cargo Operations

• Manage air import and export shipments.
• Process documentation, including airway bills, invoices, and customs declarations.
• Plan and direct the flow of air traffic for international shipments.
• Open shipment files in the dedicated software system.

1. Stakeholder Communication

• Coordinate with airlines, freight forwarders, customs brokers, and other partners.
• Resolve shipment issues or delays professionally.
• Negotiate with domestic customers and mediate with foreign clients to reach agreements.

1. Compliance and Regulations

• Ensure adherence to customs, aviation, and local regulations.
• Stay informed about regulatory changes and update processes accordingly.
• Handle dangerous goods shipments in compliance with safety standards.
• Assist clients with certification, physical inspections, and packaging arrangements for hazardous goods.

1. Inventory and Tracking

• Use tracking systems to monitor cargo movement.
• Maintain accurate shipment records and provide status updates.
• Communicate shipment delays or documentation issues to clients and agents.

1. Customer Service

• Provide exceptional service by addressing inquiries and offering tailored shipping solutions.
• Build and maintain strong client relationships to encourage repeat business.

1. Team Collaboration

• Coordinate with other departments, such as sales and warehouse teams.
• Support colleagues, supervisors, and department managers as needed.

1. Problem Solving and Improvement

• Identify process inefficiencies and recommend improvements.
• Handle unexpected issues, such as delays or damaged cargo, proactively.

1. Reporting and Analysis

• Prepare reports on shipment status, performance metrics, and operational challenges.
• Analyze data to identify trends and improve processes.
• Facilitate billing by preparing transaction reports for all stakeholders.

1. Cost Management

• Monitor operational costs to maintain profitability.
• Negotiate rates with service providers to achieve cost-effective solutions.

1. Training and Development

• Train new employees on procedures and company policies.
• Share industry best practices and updates with the team.

1. Documentation and Recordkeeping

• Verify shipping documents for accuracy.
• Maintain organized records of all transactions and shipments.

Knowledge, Skills, and Qualifications

• Minimum of 2 years of experience in air export operations is preferred.
• Strong interpersonal skills and the ability to communicate effectively.
• Proactive, organized, and capable of multitasking.
• Proficiency in Microsoft Office and general computer skills.
• Excellent written and verbal communication skills.
• Experience with GoFreight software is a plus.
• Familiarity with air import operations and freight forwarding is preferred.
• Fluency in English (written and spoken) is required.

Additional Requirements

• Must pass a TSA background check and a pre-employment background screening.

Benefits

• Comprehensive Medical, Dental, and Vision insurance
• 401(K) retirement plan
• Paid Vacation, Sick leave, and 14 paid holidays

This role is a great opportunity for individuals with experience in air cargo operations, who are proactive, detail-oriented, and thrive in a fast-paced logistics environment.

ABOUT ACCURATE PERSONNEL

Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today!

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