What are the responsibilities and job description for the Customer Service Representative - (IND) position at Accurate Personnel Services?

Job Details

Posted : 25 days ago
Location : Greenfield
Salary : $18 / hour
Expiry Date : 27 January 2025
Contact Email : indianapolis@accurateusa.com
Contact Phone : 317-421-6100

Job Description

HIRING IMMEDIATELY : CUSTOMER SERVICE REPRESENTATIVE IN GREENFIELD, IN

Are you ready to build a rewarding career with a dynamic team? Accurate Personnel is urgently seeking a Customer Service Representative for our client in Greenfield, IN. The ideal candidate will manage a book of business, handle client inquiries, and ensure services are delivered within budget. If you're organized, detail-oriented, and excel in fast-paced environments, we encourage you to apply today!

Pay, Schedule, and Location

Pay : $18 / hour

Schedule : Monday to Friday, 8 : 00 AM to 4 : 30 PM or 6 : 00 AM to 3 : 30 PM

Location : Greenfield, IN

Duties and Responsibilities

Client Management : Handle inquiries and requests from an assigned customer book of business and address their needs.

Budget Adherence : Ensure customers receive services that are within budget and meet their needs.

Team Collaboration : Meet regularly with other team members to discuss progress and find new ways to improve business.

Reporting : Generate progress reports for clients and senior leaders within the organization.

Sales Coordination : Identify upsell, cross-sell, and renewal opportunities, and communicate with the sales team regularly.

Data Entry : Provide accurate and timely data entry of shipping and receiving information for single and / or multiple clients.

Order Processing : Generate reports and paperwork from WMS necessary for client work orders.

Inventory Management : Run stock reports to check for product availability.

Sample Management : Pick, package, and ship sample requests from the client.

Additional Duties : Perform other duties as assigned.

Requirements and Qualifications

Experience : Internship or professional experience in a sales or customer service role preferred.

Multitasking Ability : Capable of handling multiple responsibilities simultaneously.

Communication Skills : Strong written and verbal communication skills.

Organizational Skills : Excellent organizational skills and attention to detail.

Education : High school diploma or general education degree (GED).

Language Skills : Ability to effectively communicate in English, written and oral; bilingual skills are a plus.

Technical Proficiency : Proficient in MS Office applications; experience with WMS / ERP system functions is preferred.

Adaptability : Must be able to effectively adapt to change and excel in a fast-paced environment.

Independence : Ability to perform duties with minimal supervision.

ABOUT ACCURATE PERSONNEL

Everybody needs to work, but turning that work into a rewarding career is what separates Accurate Personnel from any other job. When you join our corporate team, you are joining an industry-leading company that has been a community asset for 45 years. From our origins as a boutique Chicagoland office to our current nationwide reach, Accurate Personnel has always been about helping people. Apply at Accurate, and you will have everything that is needed to reach your full potential : competitive salaries, an outstanding bonus schedule, a work-life balance, and an excellent benefits package. If you want to make a difference in your community while building a successful career, join our team today!

Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Salary : $18

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Customer Service Representative - (IND)

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