Office Manager

Job Title: Office Manager

Department: Operations

Reports To: Assistant General Manager (AGM)

Experience Level: 7–10 years

Job Summary:

We are seeking an experienced and dynamic Office Manager to lead and coordinate day-to-day operations across key functions, including Accounting, Inventory Management, Warehouse Operations, and Services. The ideal candidate is a proactive leader with strong business acumen, hands-on management experience, and a collaborative approach. This role oversees a team of five and ensures that operational objectives are met in alignment with organizational goals for accuracy, efficiency, and customer satisfaction.

Key Responsibilities:

Leadership & Oversight

• Supervise and mentor a team of 5 across Accounting, Inventory, Warehouse, and Services.
• Foster a positive and productive team culture; provide coaching and ongoing training.
• Conduct regular performance reviews and support professional growth.

Accounting & Finance

• Partner with the accounting team to ensure accurate financial reporting and bookkeeping.
• Assist in budgeting processes and expense tracking.
• Ensure compliance with company policies and financial regulations, including SOX audits.

Inventory Management

• Manage inventory control systems to maintain accurate stock levels.
• Implement cycle counts and regular audits.
• Work with procurement and sales to forecast inventory needs.

Warehouse Operations

• Oversee safe and efficient warehouse operations including receiving, storage, and order fulfillment.
• Maintain cleanliness, organization, and compliance with safety standards.
• Coordinate with logistics partners to ensure timely deliveries.

Administrative Duties

• Develop and enforce office procedures and operational policies.
• Manage vendor contracts, supplies, and daily administrative needs.
• Prepare and deliver reports and dashboards for senior leadership.

Qualifications:

• Bachelor’s degree in Accounting, Business Administration, Operations Management, or related field.
• 7–10 years of progressive experience, primarily in accounting and operations management.
• Strong leadership, organizational, and problem-solving skills.
• Proficiency in MS Office, QuickBooks, and inventory management systems.
• Experience working in a fast-paced, multi-departmental environment.

Preferred Skills:

• Certifications in Office Management, PMP, or Lean/Six Sigma.
• Familiarity with ERP and warehouse management systems.
• Excellent interpersonal skills and a customer-first mindset.

Salary Range:

$75,000 – $95,000/year

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