What are the responsibilities and job description for the Pest Control Office Clerk and Dispatch position at Accurate Pest Control INC?
Benefits :
Company parties
Employee discounts
Paid time off
Training & development
Benefits / Perks
Great Work Environment
Career Advancement Opportunities
Job Summary
We are seeking an Office Clerk to join our team! As an Office Clerk, you will answer the phones, direct calls, and handle customer questions. You will also be filing paperwork, making copies, faxing documents, and mailing information out to customers, as needed. The ideal candidate has excellent customer service skills, experience working in an office environment, and strong organizational skills.
Responsibilities
Answer phones, assist customers with questions, and direct calls
Process incoming paperwork, make photocopies, and file paperwork
Maintain records, either physical or electronic, of business transactions
Attend trainings to maintain up-to-date skills and knowledge
Schedule appointments on technician routes based on appropriate drive times, service areas, and service types
Manage invoicing / billing for service appointments based on customer files and / or price sheets
Fill in forms and submit to companies within time limitations
Qualifications
Great customer service skills
Strong communication skills
Strong organizational and time management skills
Familiarity with computer programs, such as Microsoft Office and Adobe software
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