What are the responsibilities and job description for the Customer Service - East Mesa position at Accurate Placement?
JOB TITLE : Customer Service - Road Tester JOB SUMMARY : Working outdoors, administering parking tests, road tests (testing for earning a Driver's License) and observing driving / road tests while riding along in customer vehicle. 1) Facilitator / Photo taking support2) Lobby and kiosk support3) VIN inspections4) Road Tests Hours : 8 : 00 : 00 , Monday - FridayPay : $16.04 per hourLocation : Mesa, AZ 85206 (Baseline & Greenfield Rd)Type : Temporary, with the possibility of hireDuration : Ongoing, up to a two-year maximumBenefits : Available after eligibility period is met DUTIES-Provide excellent customer service.-Explain the testing process and requirements-Oversee road test for earning a driver's license.-Oversee Parking Test for earning a driver's license.-Complete pre trip vehicle Inspection.-Observe driving / road test while riding in vehicle along with the driver. The driver will be required to provide the vehicle.-Typical timelines : Approximately 20 Min per test.-Document and score the test - issue pass / fail based on qualifications observed.-Inform applicant / driver of test results.-Handle, file, and record documentation.-Other duties will be handling the greeter station (where applicable), taking photos, administering written tests, entering exam results, etc. REQUIREMENTS -FINGERPRINT CHECK REQUIRED-Background check required-Must be at least 21 years old-Proven customer service skills (1 to 2 years minimum)-Must have a valid Arizona driver's license-Must enjoy working with people in person-Ability to explain testing process and requirements-Ability to oversee road and parking tests-Ability to use a computer to record documentation
Salary : $16
