What are the responsibilities and job description for the Commercial Loan Officer position at ACE | Access to Capital for Entrepreneurs?
Job Summary
The Commercial Loan Officer is responsible for developing new and existing relationships in order to meet loan growth goals for small business and commercial loans in the Metro Atlanta MSA. The Officer serves as the primary contact for applicants and clients throughout their engagement with ACE. The Officer will be the point of contact for his / her applicants and loans in his / her portfolio. (Bilingual Spanish-speaking candidates are preferred.)
Essential Duties & Responsibilities
- Originate quality loans to meet monthly and annual goals, including cold calling prospective borrowers, establishing relationships with referral sources, and participating in events that promote ACE’s lending services.
- Evaluate the creditworthiness of potential borrowers.
- Maintain a thorough knowledge of ACE products to identify suitable candidates. Market ACE products to individuals and businesses, emphasizing services that meet their needs. Deliver meaningful customer service to applicants and clients.
- Analyze potential loan markets and develop referral networks in order to locate prospects for loans. Establish, nurture and maintain relationships with business leaders within the assigned communities including employees and supporters of area banks, chambers of commerce, business assistance organizations, etc.
- Meet with applicants and / or existing clients as needed to obtain information for loan applications and to answer questions about the process.
- Determine a clear understanding of the loan request to verify that the request is eligible.
- Review loan closing documents prior to closing for accuracy and thoroughness. Provide post-closing assistance to clients to identify strengths and needs of the client’s business.
- Coordinate and attend loan closings and ensure that all documents are completed accurately at closing.
- Communicate loan denials to applicants who do not meet ACE lending guidelines, providing clear explanations and connecting them with appropriate business advisory services (TA) as per ACE’s procedures.
- Work with Chief Credit Officer who approves all credits, as requested.
- Monitor and manage loans up to 30 days past due. Review and document weekly past-due reports, providing appropriate comments as necessary.
- Responsible for documenting all contact with applicants and clients in Salesforce.
- Assist Loan Ops with collection of outstanding financial ticklers and other tickler items as needed.
- Comply with ACE policies and lending procedures.
Additional Responsibilities
Minimum Qualifications & Skills
Work Environment and Physical Demands
Reports to : Director of Lending