What are the responsibilities and job description for the Bilingual Customer Service Manager position at ACE Cash Express?
WHY ACE?
You build connections with customers, whether they visit our store one time or for several years to come. Instantly make a difference in someone’s life through one interaction by listening to their needs and educating them on how our services and products can help.
ACE is an amazing company where our employees stay because they love their schedules, the people they work with, and the growth opportunities.
What’s in it for you?
Flexible Schedules | Holiday Pay | Training | Sales Incentives | Career Paths | 401K | Benefits | Paid Time Off
What does a normal day look like?
At ACE, you’ll MAKE IT EASY for our customers by providing the best Customer service!
» Educate customers on products
» Listen to customer needs
» Maintain store security
» Provide card services
» Process MoneyGram transactions
» Complete Bill Pay transactions
» Cash checks
What are we looking for?
Experience | Qualifications
» Cash handling experience (1 years required)
» Retail experience (1 years required)
» High School Diploma or equivalent (required)
» Sales experience
» High-energy to effectively multi-task and manage numerous transactions
» Positive, customer service-driven attitude
» Strong communication skills
» Ability and desire to work independently, with little to no supervision
» Bilingual - Spanish preferred
- All employees are eligible to participate in 401K plan with up to 25% company match on employee contributions
- Full-time employees are eligible for benefits after 90 days of continuous employment, including medical, dental, vision, and short/long-term disability
- ACE offers generous paid time off plans
- Most shifts, you will work independently but will be released for rest breaks and meal periods
*California applicants: please see our California Privacy Policy (Applicant/Employee) located on our website at www.acecashexpress.com to learn what personal information we collect and how it is used.'
Job Type: Full-time
Pay: $19.50 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 2 years (Required)
- Sales: 2 years (Required)
- Cash handling: 2 years (Required)
Language:
- Spanish (Preferred)
Work Location: In person
Salary : $20 - $22
