What are the responsibilities and job description for the Insurance Verification Specialist position at ACE Dental of Texas?
Overview
The INSURANCE VERIFICATION SPECIALIST performs clerical functions for patient billing, including verification of insurance information and resolution of problems to ensure a clean billing process. Follows up on accounts that require further evaluation. Works with others in a team environment.
ACE Team Culture
ACE Team Culture is driven to creating a work environment that is warm and welcome to all. We are patient care focused and goal driven. Our ACE Team is dedicated to ensuring that all employees receive the tools to pave their career as Dental Professionals.
Responsibilities
- Maintains patient demographic information and data collection systems.
- Verify insurance eligibility for both medical and vision insurances for upcoming appointments by utilizing online websites or by contacting the carriers directly.
- Review patient deductibles and/or copays and enter into the billing system and spreadsheets provided to the front end department at all locations.
- Coordinate with front end regarding scheduling errors.
- Assist front end staff and call center staff in understanding carrier websites and verification of eligibility.
- Enter insurance referrals as needed.
- Participates in development of organization procedures and update of forms and manuals.
- Answers questions from patients, clerical staff and insurance companies.
- Works in conjunction with the reception to ensure clean billing.
- Performs miscellaneous job-related duties as assigned.
- Participates in educational activities and attends monthly staff meetings.
- Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
- Assists in development and communication of SOP for key areas to improve accuracy and understanding of processes.
Nice to have:
- Previous dental experience is preferred but not a must!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Have you been interviewed by ACE Dental before?
- What is your salary expectation?
Experience:
- Medical or Dental Insurance Verification: 1 year (Preferred)
- Medical or Dental Office Admin: 1 year (Preferred)
Language:
- Bilingual in Spanish (Preferred)
Work Location: In person
Salary : $16 - $18