What are the responsibilities and job description for the Patient Care Coordinator (KILLEEN) position at Ace Dental of Texas?
Overview
The Patient Care Coordinator plays a vital role in the daily administrative operations at ACE Dental. As the first point of contact for patients, the PCC has the key responsibilities in creating the optimum experience by representing the practice with outstanding customer service. ACE Dental is Committed to the continuous development and career advancement of our TEAM, promoting from within means your career path is limitless!
ACE Team Culture
ACE Team Culture is driven to creating a work environment that is warm and welcome to all. We are patient care focused and goal driven. Our ACE Team is dedicated to ensuring that all employees receive the tools to pave their career as Dental Professionals.
Responsibilities
- Manage patient care
- Patient screening
- Scheduling
- Manage patient placement
- Communicate with Dental Assistants and Dentists
- Educate the Patient with the proposed treatment plan
- Handle inbound calls and answer patient questions
- Connect with new patients via phone and email
- Coordinate with insurance carriers
- Process pharmacy orders and respond to inquiries and issues regarding said orders
- Maintain files
- Provide referrals for continuing care
- Assist the care team with goal setting
- Maintain patient confidentiality
- Related duties as needed
- Prepare new patient charts neatly and accurately.
- Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.
- Collect and post payments and record receipts.
- Balance nightly deposits and complete credit card processing.
Nice to have:
- Previous dental experience is preferred but not a must!
- Bilingual (Spanish) preferred
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Job Type: Full-time
Qualifications
- Bilingual in English and Spanish to effectively communicate with diverse patient populations
- Strong customer service skills with a focus on patient satisfaction
- Experience in medical administrative support and office operations
- Familiarity with medical terminology and procedures
- Previous experience in a dental office setting is a plus
- Ability to manage patient records and appointments efficiently
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Have you been interviewed with ACE Dental before?
- What is your salary expectation?
Experience:
- DENTAL or MEDICAL: 1 year (Preferred)
- Medical/Dental office management: 1 year (Preferred)
Language:
- Bilingual in Spanish (Preferred)
Work Location: In person
Salary : $15 - $20
