CREDIT COORDINATOR

Job Description - Credit Coordinator

Partners with Sales and Finance to enhance and support company collection efforts. This position requires experience in credit procedures as the job will require regular review of outstanding balances and collaborative and individual efforts to collect outstanding funds. This position communicates directly with accounts, providing essential support for salespeople in the field. An individual must be able to satisfactorily perform each essential duty listed below. The requirements listed are representative of the knowledge, skill, and/or ability required

Essential Duties and Responsibilities

• Must follow all Billing and Collection procedures.
• Reconciles outstanding account balances, prepares weekly reports on accounts receivables and past due status, maintaining clear notes on customers accounts.
• Assists customers with questions/problems on their accounts.
• Approves order releases for credit accounts on credit hold.
• Sends out past due letters by email or mail.
• Notifies/resolves uncollected CODs, skipped invoices, underpaid invoices, and processes/resolves NSF checks.
• Processes approved payments by customers.
• Responsible for collection activities including sending follow-up inquiries, negotiating with past due accounts on repayment terms.
• Reviews and processes credit applications within established company guidelines to be approved by management.
• Participates in credit department meetings and communicates any concerns to management.
• Performs other related duties as assigned.

Hours: Monday-Friday (8:30am-5:00pm)

Hourly Rate: $18-$24/hr. (depending on experience)

Knowledge/Skills/Abilities

• Must possess strong MS Excel skills
• Must be able to read, write and communicate in the English language.
• Must have good communication and interpersonal skills capable of maintaining strong relationships with customers and with the sales team.
• Must have strong organizational and multi-tasking skills.
• Must have excellent analytical and problem-solving abilities.
• Should have experience working with credit accounts, following guidelines established for the organization.

• Physical Requirements:
  • Requires sitting in front of a computer throughout day shift hours
  • Requires making phone calls throughout the day and typing
  • Must be able to comply with average schedule in office: Monday Friday (8:30am 5:30pm)
  • May occasionally lift, push, or move items that weigh up to 15 pounds unassisted.

Work Environment

• Office environment