What are the responsibilities and job description for the Executive Director of Field Operations position at Ace Handyman Services?
Key Responsibilities:
• Work with the Owner and Leadership team to develop and implement business growth strategies
• Monitor Key Performance Indicators to ensure profitability
• Estimate jobs and close business for light remodeling projects
• Project manage subcontractors and technicians to ensure project success and drive gross margin
• Coordinate and optimize schedules and material ordering for multiple craftsmen and projects
• Leverage dispatching and schedule management software to optimize revenue and gross margins
• Assist in solving operational logistics to ensure a smooth customer journey
Qualifications:
• High school diploma or equivalent
• Construction/Trades industry experience
• 3-5 years of operational experience
• Adaptive to technology
• Strong customer service skills and customer relationship management experience
• Strong multitasking and prioritization skills
• Exceptional communication skills
• Sales and/or marketing experience
• Project management experience a plus
• QuickBooks Online or other accounting knowledge a plus
About Us:
Ace Handyman Services is a national leader in the home improvement and home repair services industry. We are a franchise network of independently owned and operated businesses that offer high-quality services to our customers.
