What are the responsibilities and job description for the Client Services Representative position at Ace Hardware Home Services?
Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware.
Our mission is to deliver the same level of helpful service, convenience & quality that you have come to expect from Ace Hardware.
We are seeking a Client Services Representative to join our team. As a Client Services Representative, you will be responsible for presenting estimated costs on recommendations previously made by service technicians.
You will reengage customers with existing estimates, answer questions, and assist them through the decision-making process.
The ideal candidate will have strong organization skills with attention to detail and be able to manage a high-volume, high-touch pipeline of service recommendations/repairs.
In addition to providing an exceptional experience for every customer at every interaction, you will also learn all services and product offerings to effectively communicate and finalize commitment of technical solutions with our customers.
We offer competitive benefits, including incentive/commission/bonus opportunities, 401(k) retirement savings plan with matching company contributions, comprehensive health coverage, and warehouse merchandise discount.
We value diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization.
