What are the responsibilities and job description for the Home Maintenance Specialist position at Ace Hardware Home Services?
About Our Service:
Ace Hardware Home Services is the trusted provider of home preservation services, backed by Ace Hardware. We offer a wide range of residential maintenance and home repair services, including plumbing, heating, cooling, electrical, handyman, and painting.
Compensation Details:
$60,000 and up, based on experience.
About the Role:
- Provide an exceptional customer experience through efficient and accurate service, effective communication, and a commitment to resolving issues promptly.
- Maintain, diagnose, troubleshoot, and repair all residential equipment, including traditional forced-air systems, steam, and hot water-based systems, oil, high velocity, ductless, and more.
- Utilize specialized diagnostic tools to balance and solve challenges presented in residential equipment.
- Maintain required truck inventory necessary to complete all flat-rate repairs.
- Educate and inform customers about improvements to the comfort, efficiency, or safety of their homes.
- Assist in the development of junior service technicians.
- FOLLOW all AHHS systems and administrative details as they relate to the service department.
Requirements:
- 3 years of HVAC service experience preferred.
- EPA Universal Certification preferred.
- Strong knowledge of HVAC industry best practices and building codes.
- Proficient in all aspects of HVAC function.
- Valid driver's license.
About Benefits:
We live our values: W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). These values represent our commitment to the company, employees, and the Ace brand.
In addition to a great culture, we offer competitive benefits that address life's necessities and perks, including:
- Incentive/Commission/Bonus opportunities.
- 401(k) retirement savings plan with matching company contributions.
- Comprehensive health coverage and life insurance benefits.
- Warehouse Merchandise Discount.
- Paid time off and paid holidays.
- Career growth and opportunities within several channels.
- A robust Employee Assistance Program.
Salary : $60,000
