What are the responsibilities and job description for the Plumbing Service Technician position at Ace Hardware Home Services?
About Us
We are an award-winning, founder-operated plumbing business dedicated to positively impacting and transforming the lives of our employees, customers, and community.
Our team is driven by a shared purpose: to redefine what service means, inspire each other to be our best selves, and spread goodness by doing good.
We foster a culture where our employees don't just 'clock in' – they're part of something much bigger. Together, we work towards fulfilling our mission of positively transforming each other, our customers, and our community.
Job Responsibilities
- Support our team of skilled technicians in the field
- Engage in physically demanding tasks, including digging, climbing, carrying heavy items, and cleaning
- Collaborate with the Warehouse Coordinator
- Develop strong communication skills to educate customers on plumbing issues and provide solutions
- Deliver exceptional customer experiences and build meaningful relationships
- Foster positive and effective communication among teammates in the field and office
- Be adaptable and willing to assist wherever needed
Required Skills and Qualifications
- Mechanical aptitude and problem-solving skills
- Hustle and a strong work ethic
- Excellent communication and interpersonal skills
- A growth mindset and desire to continually improve
- Integrity and a commitment to excellence in all aspects of life
- Grit and ability to thrive under pressure
- A true team player with a positive attitude
- Dependability and consistency in all areas
Compensation and Benefits
$16.00 - $19.00 per hour plus opportunities for bonuses and career advancement
Why Work with Us?
We live our values – Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork. These principles guide our actions and decisions, making us a unique and attractive workplace.
In addition to our excellent culture, we offer competitive benefits that support our employees' well-being, including:
- Comprehensive health coverage (medical, dental, vision) and life insurance benefits
- Paid time off and holidays
- Career growth opportunities within various channels (plumbing, heating, cooling, electrical, customer service, and more)
Salary : $16 - $19
