What are the responsibilities and job description for the Sales Associate/Cashier/Customer Service/Stock position at Ace Hardware of Clare?
About Ace Hardware:
We are a locally owned and operated Ace Hardware. We provide our community with the best locally owned hardware, with the best service, best brands, and competitive prices. We are engaged in our community and committed to helping make a difference where we work, live, and play.
General Summary:
The Sales Associate will be greeting and assisting customers with their project needs. The Sales Associate may also assist in the stocking and pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Essential Duties & Responsibilities Include the following. Other duties may be assigned. Customer Service:
- Provide a positive representation of Ace Hardware.
- Proactively assist customers in solving problems.
- Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
- Possess a friendly outgoing demeanor; work well with customers as well as associates.
- Ensure all pages and calls are answered promptly, courteously and effectively.
- Forward any customer complaint that cannot be handled to a member of management.
- Possess strong product knowledge and knowledge of store layout and location of products.
- Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Store Operations Assist in creating a positive, professional and safe work environment.
- Assist with receiving, checking in and stocking of merchandise throughout the store.
- Assist with maintaining back stock levels.
- Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
- Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
- Assist with merchandise resets through the store.
- Ensure signage is current throughout the store.
- May operate forklift with proper training.
- May deliver goods to customers home or business.
- May Transport goods between stores
- Valid drivers license is a MUST.
- Communicate any store issue to management team for follow up.
- Communicate any merchandising, cost control or sales idea to management team.
- Participate in store meetings.
- Be professional in appearance and actions.
- Perform all other duties as assigned including cashiering
Education/Training High School or GED equivalent. Experience Formal retail experience preferred. Physical Demands Standing, walking, lifting (up to 80lbs) and climbing. Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation. Requirements: Must have practical knowledge in paint, electrical, plumbing, and/or hardware. Excellent opportunity for trades people. Excellent opportunity for someone who has worked in a hardware store elsewhere, but wants a spot where they are valued and appreciated.
Job Type: Part-time
Pay: $12.00 - $14.00 per hour
Expected hours: 15 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Work Location: In person
Salary : $12 - $14