What are the responsibilities and job description for the Sales Associate/Key Holder position at Ace Hardware Waterford?
Job description
We are looking for a full time Sales Associate/Key Holder to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability. Pay is commensurate with experience and retail sales experience is highly desirable.
Responsibilities:
- Greet and direct customers
- Provide accurate information (e.g. *product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
- Fill customer propane tanks
Skills:
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
Job Type: Full-time
Pay: From $16.50 per hour*
*Potential for $2,50 raise upon completion of training to maintain our Paint Department
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Schedule:
- Day/Evening shift
- Monday to Friday
- Saturday and Sunday Availability
- Open Availability Preferred
Work Location: In person
Job Type: Full-time
Pay: From $16.50 per hour
Benefits:
- Employee discount
- Health insurance
Shift:
- Day shift
- Evening shift
Ability to Commute:
- Waterford, CT 06385 (Required)
Work Location: In person
Salary : $17