What are the responsibilities and job description for the Customer Service Representative position at ACE Home Services?
Overview
Looking to TRADE up to a better opportunity? Ace Home Services has an exciting opportunity for a Customer Service Representative/Dispatcher.
This position pays $18-22 per hour depending on experience.
Available Schedules: 11:30am-8:00pm or 9:00am-6:00pm Friday - Monday (10 hour shift)
Why join THIS team?
- Medical, Prescription, Dental, Vision
- Disability & Term Life Insurance
- Matching 401k benefits
- On-going training & development, & growth opportunities
- Paid Holidays
- Paid Time Off (PTO)
- Hybrid schedule offered with strong performance
What you will do:
- Take inbound calls from new and existing customers AND make them a lifelong customer of Ace
- Outbound call membership holding customers for maintenance visits
- Communicate all promotions, sales and cross selling opportunities to customers
- Data entry of sensitive information
- General inbound customer service
What you bring:
- Previous customer service experience, and inbound call taking
- Service Titan experience preferred but not required
- Strong attention to details and ability to multitask
- Conscientious, team player
- Honesty integrity, quality craftsmanship and a good attitude
Who WE Are:
We are a locally operated company, with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.
We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck!
If this sounds like something you would like to join for a long-term career move, apply today!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
Salary : $18 - $22
