What are the responsibilities and job description for the Cashier/Customer Service position at Ace Parking Management, Inc.?
This role is perfect for individuals looking for an exciting opportunity to work with people and be the face of our Company. We are looking for friendly, customer-oriented individuals who thrive in a fast-paced environment. Our cashiers are responsible for providing excellent service to our customers while accurately handling cash transactions.
About Us:
One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72 years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)
Culture:
We have a strong, distinctive culture – a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
About the Position:
Our team is looking for a friendly and reliable individual to join our fast-paced environment as a cashier. You will provide excellent customer service and be responsible for accurately processing transactions with a smile. This role requires attention to detail, multitasking, and the ability to work well under pressure. As a Cashier, you are a vital part of our team, embodying our core values of accountability, communication, family, exceptional service, and profitability as follows:
Accountability
- Assume full responsibility for cash and credit card transactions, ensuring accuracy and integrity.
- Maintain the cash drawer and perform cash reconciliation at the beginning and end of each shift.
- Operate parking equipment such as gates, ticket dispensers, and payment machines.
- Comply with company policies and procedures, including loss prevention measures.
- Resolve discrepancies in cash balances.
Communication
- Greet guests warmly and professionally, establishing a positive first impression.
- Effectively communicate fees and other information to guests.
- Collaborate with team members and supervisors to address customer inquiries and resolve any issues promptly.
Family
- Foster a collaborative and supportive team environment, treating colleagues as part of the work family.
- Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department.
Exceptional Service
- Provide exceptional customer service by addressing customer needs, answering questions, and resolving concerns.
- Maintain a clean and organized work area, ensuring a pleasant guest experience.
- Offer assistance with parking transactions parking, and directions as needed.
Profitability
- Maximize profitability by accurately processing transactions.
About YOU:
You are passionate about delivering exceptional service, working in a supportive family-like environment, and possessing the following experience and attributes:
- High school diploma or GED.
- Strong customer service and communication skills.
- Attention to detail and accuracy in handling transactions.
- Ability to work effectively in a team environment.
- Familiarity with cash registers and point-of-sale systems (training will be provided).
- Physical ability to stand for extended periods and lift moderately heavy items as required (up to 50 lbs).
- Previous cashier or customer service experience is a plus.
What We Can Offer You for All Your Hard Work:
- Medical, dental, vision, life insurance coverage for full-time, eligible employees.
- Flexible Spending Accounts for full-time, eligible employees
- 401k
- Vacation/Sick for full-time and part-time employees
- Holiday for full-time and part-time employees
- Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: Memberservices@aceparking.com describing the accommodation.
Job Type: Part-time
Pay: $12.00 - $13.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Evening shift
- Night shift
Ability to Commute:
- Houston, TX 77002 (Required)
Ability to Relocate:
- Houston, TX 77002: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $13
