Parking Supervisor - Special Events

We are seeking an experienced special events supervisor to join our team. Our ideal candidate is responsible for overseeing the daily operations of parking services at events and venues, ensuring a seamless experience for guests.

Compensation Range: $25-30/hr

About Us:
One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72 years, we understand what it
means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new
technologies.

Culture:
We have a strong, distinctive culture – a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to
community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.

About the Position:
The Parking Venue/Event Supervisor plays a pivotal role in ensuring the seamless operation of parking services at events and venues. This position requires a dynamic leader who can effectively manage staff, optimize parking
logistics, and deliver exceptional customer service.

Accountability:

• Ensure all parking operations run smoothly and efficiently, addressing any issues in real time.
• Monitor staff performance and enforce compliance with company policies, safety regulations, and

operational procedures.

• Take ownership of event parking logistics, including staff scheduling, cash handling, and inventory

management.

Exceptional Service:

• Address and resolve any operational or guest-related issues swiftly and effectively.
• Ensure parking areas are clean, safe, and well-lit to enhance guest experience.
• Uphold a professional appearance and demeanor at all times.
• Deliver a superior parking experience by ensuring quick, organized, and customer-friendly service.

Communication:

• Act as the primary point of contact between management, parking attendants, and event organizers.
• Provide clear instructions to team members and ensure all staff understand their roles and responsibilities.
• Address customer inquiries and resolve complaints professionally and promptly.
• Document and report incidents, customer feedback, and operational challenges to management.

Profitability:

• Monitor parking revenues, control expenses, and ensure accurate cash handling and reconciliation.
• Optimize parking capacity and flow to maximize revenue potential.
• Identify and implement process improvements that enhance efficiency and reduce costs.

Family:

• Foster a supportive and collaborative team environment that promotes respect and camaraderie.
• Lead by example, mentoring and motivating staff to maintain high morale and productivity.
• Provide training and guidance to ensure employees meet company standards for service and efficiency.

About YOU:
The ideal candidate thrives in a fast-paced environment, remains composed under pressure, and is passionate
about providing top-tier service while maintaining operational excellence. You should possess the following
experience and key attributes.

Your Qualifications:

• High School diploma or equivalent.
• Previous experience in parking operations, event management, hospitality, or a related field preferred.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Ability to work in a fast-paced, high-pressure environment.
• Knowledge of parking technologies, ticketing systems, and cash-handling procedures.
• Availability to work flexible hours, including nights, weekends, and holidays, as required by event

schedules.

• Ability to stand for long periods and work outdoors in varying weather conditions.

What We Can Offer You for All Your Hard Work:

• Medical, dental, vision, life insurance coverage
• Flexible Spending Accounts
• 401k
• Vacation/Sick
• Holiday
• Discount programs

Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: Memberservices@aceparking.com describing the accommodation.

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Night shift
• Weekends as needed

Application Question(s):

• Have you previously worked for ACE Parking?

Experience:

• Supervising: 1 year (Preferred)

License/Certification:

• CA Driver's License (Preferred)

Ability to Commute:

• Sacramento, CA 95830 (Required)

Work Location: In person

Salary : $25 - $30