What are the responsibilities and job description for the Assistant Manager (AM) position at Ace Pickleball Club - Olathe, KS?
Title
Assistant Manager
Location
1445 S. Mahaffie Cir Olathe, KS 66062
Job Type
Full-Time
Salary Range
$40,000 - $45,000 with bonus potential
Projected Start
Jun 22, 2025
OVERVIEW
Start Now. Play Forever. Ace Pickleball Club (APC) is a fast-growing indoor pickleball franchise. Each club features between 8-16 courts in a climate-controlled environment. Using on-court technology for instant replay and live streaming to provide the ultimate pickleball playing experience. Our mission is to expand the sport of pickleball by inspiring new players and providing enthusiasts of all skill levels access to a welcoming community, optimal playing conditions, and opportunities for growth. Members of all ages and skill levels can visit the Ace Pickleball Club location to participate in a variety of activities including daily open play, clinics, leagues, tournaments, social and glow-in-the-dark events. The Ace Pickleball Club experience comes down to three simple words. Learn, Play. Compete.
The Assistant Manager will report to the General Manager. This person must be driven, approachable, and detail-oriented. They lead by example, foster a culture of teamwork, and can motivate the team. They inherently place value on knowing people’s names and making friends without trying. They work to develop the community and foster an optimal playing experience.
RESPONSIBILITIES
- Support the General Manager in the day-to-day operations of the club.
- Ensure members and guests receive exceptional service. Monitor feedback and determine the appropriate plan of action.
- Plan and execute regular tournaments, league play and other events. Manage all aspects of special events.
- Train, develop and direct Team Members
- Follow up on membership inquiries, provide tours and educate about the Ace Pickleball Club experience
- Manage the inventory, maintenance and other areas of the club, troubleshoot technology and support guests using the in-club tech.
- Oversee and direct facility maintenance as needed.
- Build and manage relationships in the local community.
QUALIFICATIONS
- Previous fitness, sport club, hospitality, events, or restaurant management experience
- Ability to bring new members into the facility
- Proactive approach to problem-solving with strong decision-making capability
- Ability to manage multiple projects and tasks simultaneously
- Excellent verbal and written communication skills
- Effectively builds strong relationships with team and club members
- Detail oriented and highly organized
- Enthusiastic about pickleball, sports, and/or fitness
- Technologically savvy is a plus
- Interested in growth within the company and open to travel
- Ability to be certified in CPR
BENEFITS/PERKS
- Free club membership
- Discounts on food, beverages and merchandise
- Medical, dental, vision insurance
- Retirement
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Olathe, KS 66062 (Required)
Ability to Relocate:
- Olathe, KS 66062: Relocate before starting work (Required)
Work Location: In person
Salary : $40,000 - $45,000