What are the responsibilities and job description for the Plumbing Technician position at Ace Plumbing & Rooter?
Ace Plumbing and Rooter, one of San Francisco's top-rated and most-trusted plumbing solutions providers, is hiring a full-time Plumbing Technician to work with residential and commercial customers.
We're a state-licensed C-36 (plumbing), C-4 (boiler, hot water heating, and steam fitting), A-1 (general engineering) licensed Plumbing service provider. Every day, everyone at ACE Plumbing & Rooter strives to provide the most trusted, reliable, and genuinely friendliest plumbing service in San Francisco.
We earn our customers' trust by recruiting the best talent in the industry and providing everything they need to deliver for our customers – training, certifications, equipment, resources, benefits, competitive wages, and a diverse, tight-knit, and supportive workplace culture.
We offer competitive wages starting at $25/hour base pay plus participation in our generous incentive plan. ACE team members receive excellent benefits like:
- Medical
- Dental
- A 401(k) plan
- Paid vacation
Also provided: continuing education, cell phone, iPad, a fully-equipped company truck, and all the major tools for the job. Join a company with an exceptional reputation and strong relationships with vendors and customers alike. Each day, you'll change into your crisp and clean ACE uniform in the locker room. At the end of the day, you'll leave your uniform in the hamper to be professionally cleaned. Changing rooms are private and secure.
ABOUT THIS TRADE JOB
This full-time position works Weekdays 8:00 AM to 5:00 PM with occasional weekends or evening shifts as needed. You'll work throughout the city of San Francisco serving both residential and commercial customers.
Your Typical Day: Ace Plumbing Technicians start the day reviewing the schedule, mapping/planning your routes, ensuring you're equipped for each call, and heading out in a company truck to serve local residential and commercial clients. Throughout the day, you competently handle everything from unclogging drains, installing faucets, and repairing water heaters to diagnosing leaks and finding the sources of unaccounted water usage, all while communicating clearly with customers to keep them in the loop. You also look for opportunities to recommend additional services that benefit your clients.
Some days may require quick problem-solving in emergencies, while others focus on routine maintenance and repairs. Any given week could see either a mix of small projects and other days or multiple days managing large projects.
Our business is driven by the referrals of satisfied customers, so we don't train our technicians to deliver high-pressure sales pitches or attempt to sell products or services they don't need. Our top priority is to ensure our customers' plumbing systems are fully operational, and running safely and efficiently. Be honest with your customers, listen to their concerns, and clearly discuss their options – that's our recipe for career success at ACE Plumbing & Rooter.
ABOUT US
In 2003, Jonathan Millington founded ACE Plumbing & Rooter with a single truck and a desire to help neighbors in a time of need. Anyone can talk a big talk, the long walk requires hard work, focus, and integrity to deliver on that promise, day in and day out, on every single job, and with every person hired to join the ACE Plumbing team.
Jonathan created a company culture based on the premise that a fully supported workforce can deliver the very best service. We realize that for many repair services, we're meeting our customers during a very stressful time. They're counting on us to solve their problems and not take advantage of their situation. Ace Plumbing & Rooter plays an integral role in helping homeowners and commercial property managers keep their connections to San Francisco's plumbing grid in peak operational condition. By doing so, we help maintain the high-value quality of life our city is known for.
REQUIREMENTS
- 3 years of plumbing experience
- Excellent customer service skills
- Valid driver's license and reliable transportation to get to/from the ACE office
Preferred Qualifications:
- Knowledge of the San Francisco area
- Bilingual in English and Spanish
- Experience using ServiceTitan
APPLICATION PROCESS
Applying is quick and easy. Start with our 3-minute, hassle-free, mobile-friendly initial application. Don't miss out on this opportunity to join a respected team where your work is valued and your skills can grow as our new Experienced Plumber.
Salary : $25