Local Planner/Dispatcher

Who we are:

Ace Relocation Systems has been a dynamic leader and innovator in the relocation industry for over 40 years. Our commitment to reinvesting in equipment, modern facilities, cutting-edge technology, and an exceptional team has positioned us as a forward-thinking, customer-focused organization. We pride ourselves on delivering creative solutions with an unwavering dedication to safety and service excellence.

Beyond our business, we take pride in giving back by supporting impactful charities like Move for Hunger, the American Cancer Society, and Truckers Against Trafficking.

If you're seeking a rewarding career with a tech-forward, people-first company that values its employees and serves a diverse range of esteemed clients, we invite you to join Ace Relocation Systems!

Are you?
A team-oriented contributor;
Able to communicate effectively to all levels of an organization;
Do you enjoy a fun, supportive and collaborative culture?

If you answered yes, we want you to come to be a part of the Ace Relocation Team!

Position Summary: The Local Dispatcher is responsible for scheduling and dispatching crews, equipment or vehicles locally according to customer requests, specifications or needs to ensure timely and efficient completion of all orders in a fast-paced and changing environment.

Priorities:
Prepare and monitor daily schedules
Relay shipment orders, messages and information to or from work crews, supervisors and quality control
Working with household goods, International and Commercial shipments
Hands-on coordination with and supporting drivers, packers, loaders for local and long-distance moves
Develop working relationships with other agents to produce backhaul shipments and SIT
Address questions, problems and requests for service or equipment
Adhere to maintenance and safety programs
Monitor quality assurance and timeliness of crews

Benefits:
Collaborative and team-oriented environment
Paid vacation/sick/holidays
Comprehensive benefits package including 401k with match
And much, much more!

Company information can be found at www.acerelocation.com.

The pay range is $65,000 - $75,000 annual equivalent. Starting pay rate will vary based on criteria such as location, experience, qualifications, and the terms of any applicable agreement. Dependent on the length of service, hours worked, and applicable agreements, benefits include medical, dental, vision, life, and optional disability insurance, sick pay of 2.66 hours for every 80 hours worked, Vacation pay of 3.08 hours for every 80 hours worked, paid holidays (6 days annually), three personal days (prorated based on start date), bereavement pay and retirement benefits. The Dispatcher position is considered safety sensitive and will be subject to the company's random drug test program.

Please note that we do not wish to be contacted by external recruiters regarding job candidates. All applications must be submitted through our official channels.

We Take Equality Seriously: really, all aspects of employment with the Company will be governed based on merit, competence, and qualifications and will not be influenced in any manner by an individual's race, religion, color, national origin, ancestry, citizenship status, physical disability, mental disability, genetic information (including testing and characteristics), sex (including pregnancy, lactation, childbirth or related medical conditions), gender identity, age (40 and over), sexual orientation, veteran status, uniformed service member status or any other status protected by local, state or federal law.

• Annual Cleared Labor and equipment $ - A Bonus in the amount of $500 will be earned if branch has no incidences of dispatched uncleared labor or equipment reported. (33.33%)
• Paperwork $ - A Bonus in the amount of $500 will be earned if appropriate by job type paperwork is provided to teams daily and collected within 24 hours of service date, measured by delinquent billing caused by late or incorrect paperwork.
• Arrivy Usage; $ - A bonus of $500.00 will be earned if Arrivy usage is at 75% or better for the branch.