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Stewarding Supervisor

Ace
Scottsdale, AZ Full Time
POSTED ON 4/8/2025 CLOSED ON 4/25/2025

What are the responsibilities and job description for the Stewarding Supervisor position at Ace?

Headquartered in Reno, Nevada, Ace Hospitality Services Group was established in 1991. Since then, we have grown into a multiservice nationwide cleaning and staffing company to various hotel brands, resorts, hospitals, restaurants and government facilities. For over 30 years, we have proven over time that our approach combined with quality and luxury provides results.

Summary:

A Stewarding Supervisor is responsible for overseeing and maintaining the cleanliness of all hotel silverware, and cookware. This person must have good communication skills and have the ability to lift, pull and push a moderate amount of weight. This is a fast paced position that will involve constant customer interaction. Responsibilities may include supervising and cleaning any area of the food and beverage function within the hotel.

Work Location: Scottsdale, AZ

Duties may include but are not limited to the following items:

  • Supervises the daily kitchen utility operations and staff
  • Responsible for dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running
  • Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget
  • Managing Day-to-Day Operations
  • Orders necessary supplies and verifies workers have supplies, equipment, tools, and uniforms necessary to do their jobs
  • Schedules events, programs, and activities, as well as the work of others
  • Monitors the inflow of ordered materials and the maintenance of current materials
  • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner
  • Supervises dish room shift operations
  • Performs all duties of utility employees as necessary
  • Maintains all equipment, China, glass and silver and verifies adequate cleaning of each
  • Coordinates banquet plating and food running with Banquet Chef and Banquet Maitre'd
  • Operates and maintains all department equipment and reports malfunctions
  • Trains staff in proper breakdown procedures for banquets, restaurants, room service and employee cafeteria
  • Conducts China, glass and silver inventories
  • Purchases appropriate supplies and manage inventories according to budget
  • Interacts with vendors and Health Department representatives as required
  • Verifies employees maintain required food handling and sanitation certifications
  • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department
  • Participates in the scheduling of employees to business demands and for tracks employee time and attendance
  • Lead Kitchen Team
  • Process Payroll
  • Monitors employee's productivity
  • Serve as role model to demonstrate appropriate etiquette/behavior
  • Others functions may be required but not limited to

Qualifications:

  • High School Diploma or GED
  • 2 years of Stewarding Management role
  • Bilingual(English & Spanish) a must
  • Comfortable with a high pace environment
  • Read, write and able to communicate in English
  • Hotel experience preferred

Perks:

  • Health Benefits
  • Great Team Environment
  • ACE Employee Discount via Working Advantage

Qualities:

  • Friendly personality
  • Trustworthy
  • Punctual
  • Organized
  • Guest Service Oriented

Work Environment:

  • Able to lift, push and pull up to 50 lbs.
  • Able to work all shifts and holidays.
  • Able to multi-task in a high paced environment.
  • Able to stand for long periods of time.
  • Work in hot environment.
  • Keep a clean and tidy workstation.
  • Be able to self-motivate.
  • Able to follow written or verbal instructions.

Physical Demand:

While performing the duties of this job, the employee: must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, Hotel environment and effectively deal with customers, management, team members and others. Is regularly required to sit; stand; walk and move through all areas of the Hotel; speak and hear; use hands to finger, handle, or feel. May reach with hands and arms above shoulder level; bend/stoop, squat, balance, kneel, lift and push/pull. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance visions, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Best Efforts:
At all times during the term of employment, Employee agrees to provide their best efforts and skills to perform the duties and tasks as outlined herein. Employee agrees to represent and project the Employer in the highest regard and represent themselves in a professional and ethical manner at all times. Employer is in the hospitality business, therefore, Employee is expected to provide a friendly, welcoming attitude and a high level of customer service to our hotel guests, our customers and fellow employees.

Job Type: Full-time

Pay: $27.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Shift:

  • 8 hour shift

Experience:

  • Stewarding: 1 year (Required)

Language:

  • English/Spanish (Required)

Work Location: In person

Salary : $27

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