What are the responsibilities and job description for the Client Configuration Support Specialist position at Acendas Travel?
A company is looking for a Client Configuration Support Specialist.Key ResponsibilitiesProvide internal and external support for online transactions and assist clients through phone calls and emailsAdminister online booking systems and Duty of Care systems, including user training and demosAnalyze issues to identify root causes, make recommendations for process improvements, and perform quality controlRequired QualificationsMinimum of 5 years of experience in the Corporate Travel industryAt least 5 years of experience with Concur or Deem online booking toolsBasic experience with GDS systems, particularly SABRE, with advanced knowledge being a plusAbility to work productively in a self-directed environmentWillingness to accept feedback and adapt to a learning environment
