What are the responsibilities and job description for the Account Manager position at Acentria Insurance?
Company Description
Acentria Insurance is a leading insurance agency in the Southeastern US, committed to providing exceptional service and the latest insurance products and programs. With over 50 locations, we specialize in customizing insurance plans to meet the unique needs of our clients. My team specializes in all types of business insurance. To include General liability, Property, work comp as well as Professional coverages. As an independent, full-service insurance agency, we always prioritize the needs and satisfaction of our clients. Acentria Insurance is proud to be part of Foundation Risk Partners.
Role Description
This is a full-time remote role for an Account Manager. The Account Manager will be responsible for managing client accounts, providing exceptional customer service, analyzing client needs, and customizing insurance plans. Day-to-day tasks include client meetings, policy reviews, handling renewals, policy adjustments, and addressing client inquiries. The Account Manager will also be responsible for building and maintaining strong client relationships to ensure client satisfaction and retention.
Qualifications
- Client relationship management, customer service, and communication skills
- Experience in policy analysis and customization
- Proficiency in handling renewals, policy adjustments, and client inquiries
- Strong organizational and time-management skills
- Ability to work independently and remotely
- Experience in the insurance industry is a plus
- Bachelor's degree in Business, Insurance, or related field
