What are the responsibilities and job description for the Account Manager (MLEU) position at AceStack?
Role: Account Manager (MLEU)
Location – Washington DC & Philadelphia, PA
FTE only
Job Description:
The Account Manager is responsible for managing an array of accounts, achieving account revenue targets, profits and overseeing the work of delivery managers reporting to her/ him / them. This position is the key driver of company growth, client satisfaction and brand development for Qualitest within its existing clients. It requires frequent interaction with the client’s executives, partners, Qualitest’ s Finance, Qualitest Delivery and Qualitest Sales teams.
Responsibilities:
· Lead and manage targeted sales campaigns for national and international clients.
· Establish meaningful relationships with clients through specific knowledge of their industry and operations.
· Manage customer relationships and own customer satisfaction of service delivery.
· Identify improvement and optimization opportunities in existing accounts to realize quality, cost, and speed-to-market improvements for our clients.
· Utilize a solution selling methodology to meet business needs with appropriate Qualitest services.
· Develop and maintain a pipeline of new opportunities.
· Regulated environment
· Manage and author responses to client RFIs and RFPs
· Attend networking events and conferences to build client relations and community support.
Requir
ements:
·
; Fifteen years of relevant work experience selling services - preferably services sales to MLEU industry (primarily in the US but some international is acceptable)·
; 5-10 years of experience delivering quality engineering services, preferably in the MLEU industry·
; Proven track record of annual growth of existing accounts with a partnering and service optimization mindset·
; Possess a cultural understanding of how clients are organized and conduct day-to-day business.·
; Bachelor’s degree or higher from an accredited college/university in an appropriate field·
; Must have excellent oral and written presentation skills with a demonstrated ability to facilitate meetings- work with business users who validate project results- and access internal subject matter experts when appropriate.·
; Must be able to write SOWs and proposals using the latest proposal generation tools.·
; Ability to travel up to 25%·
; Experience routinely updating and navigating industry leading CRM systems including Salesforce.
