What are the responsibilities and job description for the 14878 FDCard and Fraud Dispute/Chargeback Analyst (bilingual Chinese) position at ACG Resources?
Job Description
Job Description
Exciting Career Opportunity : Card and Fraud Dispute / Chargeback Analyst (bilingual Chinese)
Are you passionate about the payments industry and fraud prevention? Do you have a keen eye for detail and a knack for problem-solving? Join a leading foreign bank in Manhattan as a Card and Fraud Dispute / Chargeback Analyst and play a key role in safeguarding customer transactions and resolving disputes in a dynamic financial environment!
Position Overview : As a Card and Fraud Dispute / Chargeback Analyst , you will be at the forefront of managing credit and debit card disputes, working closely with customers and financial institutions to resolve fraud cases in accordance with Reg E and Reg Z. This is an excellent opportunity to leverage your experience in chargeback management and fraud analysis while enjoying competitive pay and career growth potential in a global banking environment.
Key Responsibilities :
- Dispute Management : Review and assess evidence related to cardholder disputes, applying network rules (Visa, etc.) to determine the validity of claims and drive recovery outcomes.
- Fraud Analysis : Investigate and resolve fraud-related chargebacks, collaborating with acquirers and issuing banks to handle representments and counterclaims through pre-arbitration or arbitration.
- Regulatory Compliance : Stay updated on changes to credit / debit card and real-time payment regulations, ensuring all actions comply with relevant laws (Reg E, Reg Z).
- Reporting & Documentation : Prepare monthly statistical reports to track performance and trends in chargeback and dispute resolution activities.
- Independent Problem Solving : Work proactively and independently to manage complex cases with little supervision, ensuring efficient and effective dispute resolutions.
What We’re Looking For :
Why Join Us?
If you’re ready to take on an exciting challenge in the world of card disputes and fraud management, we want to hear from you! Apply today and bring your expertise to a leading foreign bank in Manhattan!
acgresourcesjobs
Company Description
Great opportunity, visible role
Company Description
Great opportunity, visible role
Salary : $60,000 - $80,000
