What are the responsibilities and job description for the OCOK Administrative Assistant position at ACH Child & Family Services?
Description:
Position Function:
Provides administrative support to Care Coordination unit.
Requirements:
Education: High School Diploma, or equivalent.
Experience: One year of full-time administrative support, general office, clerical, secretarial, or Texas Department of family and Protective Services experience.
Functional: Knowledge of basic computer functions. Skills in using Microsoft Works or Windows environment. Skills in working in an office supporting several staff members. Ability to effectively handle multiple assignments in a dynamic environment. Excellent verbal communication skills, customer service and organizational skills. The position is sensitive to the service population’s cultural and socioeconomic characteristics.
Working Conditions:
Heavy computer usage, administrative and clerical functions in a “team” office environment, attendance at public functions, and some evening and weekend work may be required. Lifting files and office supplies required, up to 25 pounds. The position is sensitive to the service population’s cultural and socioeconomic characteristics.
Exposure To Confidential Information:
Maintain confidentiality, and follow policies related to personnel and client records
Key Expectations/Responsibilities:
Education: High School Diploma, or equivalent.
Experience: One year of full-time administrative support, general office, clerical, secretarial, or Texas Department of family and Protective Services experience.
Functional: Knowledge of basic computer functions. Skills in using Microsoft Works or Windows environment. Skills in working in an office supporting several staff members. Ability to effectively handle multiple assignments in a dynamic environment. Excellent verbal communication skills, customer service and organizational skills. The position is sensitive to the service population’s cultural and socioeconomic characteristics.
Position Function:
Provides administrative support to Care Coordination unit.
Requirements:
Education: High School Diploma, or equivalent.
Experience: One year of full-time administrative support, general office, clerical, secretarial, or Texas Department of family and Protective Services experience.
Functional: Knowledge of basic computer functions. Skills in using Microsoft Works or Windows environment. Skills in working in an office supporting several staff members. Ability to effectively handle multiple assignments in a dynamic environment. Excellent verbal communication skills, customer service and organizational skills. The position is sensitive to the service population’s cultural and socioeconomic characteristics.
Working Conditions:
Heavy computer usage, administrative and clerical functions in a “team” office environment, attendance at public functions, and some evening and weekend work may be required. Lifting files and office supplies required, up to 25 pounds. The position is sensitive to the service population’s cultural and socioeconomic characteristics.
Exposure To Confidential Information:
Maintain confidentiality, and follow policies related to personnel and client records
Key Expectations/Responsibilities:
- Maintain high ethical standards which are outlined in the ACH Child and Family Services Code of Ethics.
- The ability to work collaboratively with other personnel and/or service providers and professionals.
- The capacity to maintain a helping role.
- The ability to set appropriate limits.
- Performs other duties as assigned and required to maintain unit operations.
- Attends work regularly in accordance with agency leave policy.
- Manages the Care Management box and makes a priority to provide notices of court hearings and other legal correspondence to CPS/GRO/RTCs in a timely manner
- Performs data entry into IMPACT and other electronic programs and systems.
- Notifies placement agencies of ICM’s
- Assists in quality of data collection for CANS
- Coordinates daycare approval with CPAs/CPS/CCMS following established policies and procedures
- Provides program and agency information and/or makes referrals to other community resources
- Types correspondence, forms, meeting notes and other documents to support work of the unit.
- Responds to general questions from agencies including assignments of Care Coordinators
- Performs other duties as assigned and required to maintain unit operations.
- Promotes and demonstrates appropriate respect for cultural diversity among co-workers and all work-related contacts.
- Attend continuing education necessary to expand knowledge and maintain certifications or licenses.
- Communicate regularly with supervisor and seek supervision when appropriate.
- Participate in in-service training.
Education: High School Diploma, or equivalent.
Experience: One year of full-time administrative support, general office, clerical, secretarial, or Texas Department of family and Protective Services experience.
Functional: Knowledge of basic computer functions. Skills in using Microsoft Works or Windows environment. Skills in working in an office supporting several staff members. Ability to effectively handle multiple assignments in a dynamic environment. Excellent verbal communication skills, customer service and organizational skills. The position is sensitive to the service population’s cultural and socioeconomic characteristics.
