What are the responsibilities and job description for the Store Manager position at Achatz Handmade Pie Co., LLC?
Compensation/Benefits:
- $19-$22/hour, starting wages and room to advance
- Bonus opportunities
- Medical, Dental & Vision Insurance
- Life Insurance
- 401(k) and profit sharing
- Paid Vacation
- Product Vouchers
- Flexible schedules
- Paid Development and Advancement Opportunities
- Employee Assistance Program
Welcome, Foodie! This is your dream job. Now looking for passionate and driven individuals with smiling faces to join our retail team! This is a hands-on leadership opportunity to manage our retail outlet. The store manager is responsible for maintaining the Achatz reputation of excellent customer service while upholding Achatz procedures!
Achatz Handmade Pie Company is looking for like-minded people who share our values!
We value….your creativity, ability, willingness, talent, experience, honesty, education and leadership. We look forward to coming to work each day, bringing it all to the table and working on a highly functional team. We are searching for like-minded people who value Servant Leadership and can help improve our systems, create new systems and support change. We seek people who have a passion for helping, training and uplifting other so that we can grow and fill our Leadership Pipeline.”
We have the incredible opportunity...to work in a place that smells like fresh apple pie, pumpkin pie and berry pies baking! And on a team that makes what Food and Wine magazine voted as one of America’s Best Pies...as did Bon Appetit magazine, and Food Network, ‘Unwrapped’ and ‘Top 5’.
Respect: We value systems and procedures. We understand that having good structure for training and mentoring is respectful to our employees. Having Good Manufacturing Practices in place is respectful to our customers. We are USDA and Organic Certified, as well as offer a non-GMO certified line!
Accountability: We practice Open Book Management, sharing our numbers with the team, so that everyone can participate in running the company profitably and sustainably. OBM helps to hold us accountable for the work we do and the departments we run. Everyone documents to-do lists
Supporting Local Farms: We source much of our ingredients from local Michigan farms. Using all natural ingredients, that are grown in a sustainable, healthy way is very important to us.
Training: After 30 years in business, we have learned that transparency and honesty is vital to our growth. Managers, Team Leaders, Owners, and Team Members freely share their knowledge in order for our business to continually thrive.
Diversity Statement: At AHPC we will consider for employment all qualified applicants. We hire the best, deliver effective training, and empower our employees to feel comfortable bringing their authentic selves to work! We approach our work fearlessly, continuously improve, and celebrate our accomplishments! There is more work to be done but with the help of our entire team, we can achieve equality for all.
Duties and Responsibilities:
- Above all else, providing excellent customer service
- Primarily handling shifts including basic store duties
- Responsible for assisting with preparation and submission of store sales reports, deposits and balancing/reconciling overages and shortages on a daily basis.
- Uphold all policies and procedures
- Assisting with Hiring, training, and other human resource functions with team
- Place inventory orders as well as verify and reconcile orders placed and received.
- Store Manager sets store goals and leads by example to exceed the goal.
- Motivating personnel to learn more about the company and cross-train employees to take on additional responsibilities.
- Responsible for helping the store manager keep the store fully operational at all times (i.e. organization, maintenance, etc.).
- Performs miscellaneous job-related duties as assigned.
Minimum Job Requirements:
- Self-motivation: Having the ability to do what needs to be done, without influence from someone else. Being an MIT, you always have to accomplish tasks on your own and always have to think further down the road than what’s right in front of you. Have the ability/confidence to see where we can improve and implement it, work smarter not harder!
- Positive, Passionate, Enthusiastic Attitude: Having a positive, enthusiastic attitude encourages your employees to keep that same attitude. A combination of that and a smile on your face will always keep the customers coming back! Being passionate about the product and company makes that attitude genuine and customers see that. Customer service, cash handling, and previous retail/and or food business experience is preferred.
- Adaptability, Flexibility, Dependability: Things are always changing, you have to be able to adapt to it. Whether it’s a new product/procedure or a schedule change, it’s important for a SM to be able to adapt to it without issue. Flexibility is important too because a SM’s schedule changes depending on the needs of your store. This may involve staying past scheduled shift time in order to better serve our customers!
- Efficient and Effective : (Sense of Urgency w/ accuracy) Customers like to see you’re getting their order together as quickly as possible. No one has time to waste. Your employees should follow suit when they see you working quick and accurate. Get more done in less time, with minimal mistakes.
- Leadership skills with the ability to motivate others: Some personalities are more dominate than others, and an ASM needs to be able to motivate and lead any personality.
Who We Are: Every day and with every decision we make, we strive to follow 5 simple Core Values:
Create Raving Fans: Exceed customer expectations. Spark brand awareness and build loyalty. Provide the Best All-Natural Products and Support Local: Use high quality ingredients, free of chemicals, preservatives, and trans-fats; source local ingredients whenever possible. NEVER Compromise on Quality: Dedicate time to excellence. Respect effort spent on producing quality. Coach, Mentor, Inspire, Lead: Share knowledge and experience with your team members. Take initiative when challenges arise. Champion solutions and implement as a team. Teach as you grow. Improve, Innovate, and Plan with Financial Empowerment: Ensure job security and prosperity using Open-Book Management. Forecast creatively. Embrace constructive feedback and develop goals that benefit the team. Generate growth.
If you have any questions, please refer to our website at www.achatzpies.com/careers
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $19 - $22