What are the responsibilities and job description for the Assistant Branch Director position at Achieva Credit Union?
**Overview**
Achieva Credit Union is a not-for-profit, member-owned financial cooperative dedicated to providing exceptional financial services to our members. We are committed to building strong relationships with our members and communities through excellent service, innovative products, and community involvement.
About the Position**
We are seeking an ambitious and results-driven Bilingual Assistant Branch Manager (English/Spanish) to lead our Carrollwood Branch. As a key member of our leadership team, you will be responsible for driving business growth, improving branch performance, and delivering outstanding customer experiences.
Responsibilities:**
- Lead daily branch activities, ensuring efficient operation and high-quality customer service
- Develop and implement strategies to improve branch performance and customer satisfaction
- Manage a team of staff members, providing guidance and support to achieve departmental goals
- Maintain accurate records and reports, ensuring compliance with regulatory requirements
Requirements:
- Minimum 2 years of experience in a leadership role within a financial institution
- Bachelor's degree in Business Administration or related field
- Fluent bilingual skills in English and Spanish
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
What We Offer:
- Competitive salary and bonus structure
- Comprehensive benefits package, including medical, dental, and vision insurance
- Retirement plan with company match
- Opportunities for professional growth and development