What are the responsibilities and job description for the Branch Operations Manager - English/Spanish position at Achieva Credit Union?
**Job Summary**
Achieva Credit Union is seeking a dynamic and results-driven Bilingual Assistant Branch Manager (English/Spanish) to lead our Carrollwood Branch. As a key member of our leadership team, you will be responsible for driving business growth, improving branch performance, and delivering outstanding customer experiences.
About the Role**
The ideal candidate will have a proven track record of success in a leadership role within a financial institution, with a strong focus on customer service and team management. You will be responsible for overseeing daily branch activities, developing and implementing strategies to improve branch performance, and maintaining accurate records and reports.
Responsibilities:*
- Lead daily branch activities, ensuring efficient operation and high-quality customer service
- Develop and implement strategies to improve branch performance and customer satisfaction
- Manage a team of staff members, providing guidance and support to achieve departmental goals
- Maintain accurate records and reports, ensuring compliance with regulatory requirements
Requirements:
- Minimum 2 years of experience in a leadership role within a financial institution
- Bachelor's degree in Business Administration or related field
- Fluent bilingual skills in English and Spanish
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
What We Offer:
- Competitive salary and bonus structure
- Comprehensive benefits package, including medical, dental, and vision insurance
- Retirement plan with company match
- Opportunities for professional growth and development
