Pediatric Services Office Assistant

Our Ideal Pediatric Services Office Assistant

Are you detail oriented and enjoy meeting deadlines? Do you thrive working in a goal-oriented environment? Want to work for a company that has a strong mission of helping children with special needs?

If this sounds like you, apply today!

Job Summary:

The Pediatric Services Office Assistant will assist with the administration of evaluations/cases. This individual may be responsible for working for one of various departments such as Staffing, Case Management, or Evaluations.

Please note that this is not a remote position

Essential Duties and Responsibilities

• Document all conversations and correspondence in reference to a child's case
• Obtain reports and paperwork necessary for a child’s file, including signatures, insurance, medicals and consents.
• File and update all paperwork required for a child’s file; ensure 100% receipt of all required documents and paperwork.
• Run and analyze reports to ensure weekly/monthly goals are met, as well as on-time compliance with EarIy Intervention timelines
• Conduct monthly audits and parent surveys to ensure the quality of work
• Other duties as assigned by the manager
• Please note that this is not a remote position

Our Mission: We believe that all children have potential. We are guided by the mission to support children with special needs to Achieve Beyond their current abilities. We are always striving for continuous improvement by setting goals and measuring performance. It is the reason we will succeed together.

Qualifications and Other Requirements

• Bachelor’s Degree a plus
• Proven experience in a customer facing position, preferably in a health care environment
• Strong phone and active listening skills
• Exceptional communication skills, both written and verbal
• Excellent time management skills with the ability to set priorities and goals
• Proficiency in Microsoft Word and Excel
• Bilingual Spanish/English a plus

Physical Requirements of the Role:

• Must be able to remain in a stationary position for prolonged periods of time up to 90% of the work day working on a computer/electronic device.
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• The ability to observe details at close range (within a few feet of the observer).

Benefits Include:

• Comprehensive medical, dental, and vision coverage, and 401 with employer match
• Short- and long-term disability coverage as well as life, flex spending, and commuter benefits
• Paid time off, sick time, and holiday pay
• Various Employee Discounts on Entertainment and Equipment
• Educational reimbursement and referral bonuses
• Structured initial training
• Monthly administrative events and so much more!
• Compensation: Full-time hourly non-exempt $19-$20 per hour
• Hours: Monday-Friday 9:00am-5:30pm Must Be Willing To Work Overtime As Needed. This position is in office.