Federal Contract Operations Manager

o   Responsible for onboarding, career development, training, and performance evaluations for Project Managers.

o   Contribute to development of the Agency’s strategic plan and any deliverables directly related to the federal government contracts.

o   Contributes to Agency annual budget-planning and ongoing accountability of revenue/ expenses.

o   Ensure attendance in all mandatory management and board meeting when requested.

·        Provides oversight of all Operations of Federal Government Contracts.

• Responsible for all communications, meeting attendance and quality operations reporting to Contracting Officer.
• Document all contract meeting and distribute to Director and CEO.
• Ensures that all Agency and Federal Government Contracts-specific training is maintained within the organization.
• Identifies and pursues potential growth opportunities within the federal government contracts.
• Must be able to perform Project Manager functions in their absence.

·        Performs any other duties as assigned, inclusive of performing Director of Operations functions in their absence.

WORK ENVIRONMENT

A.   Supervision

Responsible for the overall direction, coordination and evaluation of all Project Managers.  Carries out supervisory responsibilities in accordance with the Agency’s policies and all applicable laws.

B.   Confidentiality

This position is exposed to highly confidential staff and client and Agency information including personnel actions, financial status, and demographic information.

C.     Mental Application and Responsibility

Ability to prioritize and organize workload, handles numerous tasks simultaneously, and works under pressure. Must be able to interact with people in person and on the telephone with tact, and discretion regarding confidential employment issues.  Sound judgment, involving daily contact with employees, clients, supervisors/managers, local and state officials is essential.

D.    Internal and Public Contacts

This position involves intensive interaction with staff, administrators, community leaders, and all Federal Government Contracting Officers.

E.    Conditions and Equipment

Working conditions include office settings.  Travel between sites is required.

F.     Physical Demands

Equipment operation includes general office equipment, computers, communication tools, and motor vehicles. 

ABILITIES

A.   Language (Communication)

Must be able to read, analyze, and interpret general technical procedures, governmental regulations, and governmental contracts. Must be able to write reports and business correspondence. Must be able to effectively present information and respond to questions from the President/CEO, clients, and the general public.

B.   Mathematical

Ability to apply concepts such as fractions, percentages, and proportions to practical situations. Knowledge of computers and Microsoft Office Applications

C.   Reasoning

Ability to define problems collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical form. Ability to visualize project processes to ensure the development of plans, and to meet deadlines and goals. Ability to recognize new problems as they present themselves and make immediate positive modifications.

QUALIFICATIONS

A.     Education

Bachelor’s degree in Management and/or related experience and training required, or equivalent combination of education and experience.

B.     Experience

Minimum of four (4) years of Federal contracting experience required.

Must be able to research, interpret, and apply new technologies to current and future project.

C.     Other

Must be over 21 years of age.

Must possess a valid driver’s license.

Must be able to obtain a Level 1 Fingerprint Clearance Card.

Must be able to obtain valid certifications for Agency compliance within 90-days of employment.

Pass background check inclusive of Excluded Provider List System (EPLS) and the Health and Human Services (HHS) List of Excluded Individuals/Entities (LEIE).

DRUG-FREE WORK ENVIRONMENT

The Agency is committed to the development and maintenance of a drug free environment in accordance with the Drug-Free Workplace Act of 1988.  Accordingly, the Agency will not tolerate any unlawful activity such as the possession, use, manufacture, distribution, and/or dispensation of a controlled substance on Agency-owned or controlled property.  Any employee or client engaged in such prohibited conduct or convicted of a crime involving a workplace drug violation shall be subject to disciplinary action, up to and including termination.  ACHIEVE Human Services, Inc. maintains and promotes a drug-free work environment and enforces a zero-tolerance policy for the use of alcohol, drugs and/or controlled substances.

HIPAA

Under the Health Information Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations, a Covered Entity under HIPAA is legally obligated to maintain the privacy of client health information that it creates or receives.  The Agency recognizes the importance of keeping medical information confidential and is dedicated to meeting the HIPAA obligations.  All information that we have about clients we consider to be confidential, and we maintain technical and administrative safeguards to protect against unnecessary use and disclosure of it.  We expect our employees to respect our clients’ instructions regarding any incidental exposure to protected health information.  We are committed to supporting our clients in their efforts to comply with both state and federal privacy laws.

OSHA

Everyone has the right to a safe workplace. The Occupational Safety and Health Act of 1970 was passed to prevent workers from being seriously harmed at work or killed at work, and the law requires employers to provide their employees with working conditions that are free of known dangers.  The Act created the Occupational Safety and Health Administration (OSHA), which sets and enforces protective workplace safety and health standards which are maintained by the Agency.  OSHA also provides information, training and assistance to workers and employers.  Workers may file a complaint to have OSHA inspect their workplace if they believe that the Agency is not following OSHA standards or that there are serious hazards in the workplace.  An injured worker may undergo a drug screening.

REASONABLE ACCOMMODATION

The Agency strictly adheres to the requirements of the Americans with Disabilities Act (42 U.S.C. Sections 12101 et seq.).  While the Agency strives to appreciate the special needs of its disabled employees and provide the necessary, reasonable accommodations, it remains the responsibility of each employee subject to the provisions of the Act to promptly and effectively communicate in writing the need for accommodation to the Agency.

EQUAL EMPLOYMENT OPPORTUNITY

ACHIEVE Human Services, Inc. does not discriminate on the basis of race, color, ethnicity, national origin, religion, sex (including gender and pregnancy), sexual orientation, gender identity or expression, sexual harassment, retaliation, genetic information, age (40 and over), marital status, membership or activity in a local human rights commission, status with regard to public assistance, or any other basis prohibited by statute in employment or the provisions of services.