What are the responsibilities and job description for the Customer Claims Experience Specialist position at Achosa Home Warranty, LLC?
Position Summary:
We are seeking a results-driven Customer Claims Experience Specialist to join our team and provide exceptional customer service to homeowners and real estate professionals. As a Customer Claims Experience Specialist, you will be responsible for resolving customer complaints and ensuring timely communication with stakeholders.
Key Responsibilities:
- Resolve customer complaints and concerns in a professional and timely manner.
- Communicate effectively with customers and stakeholders via phone, email, and in-person interactions.
- Provide accurate information about our home protection plans and services.
- Collaborate with internal teams to resolve complex issues.
